Administrative Coordinator

Full‑time Administrative Coordinator – Susquehanna OB/GYN & Nurse Midwifery We are seeking a full‑time Administrative Coordinator for our Bel Air & Havre de Grace locations. The role will greet, register, and schedule patients while working closely with providers and staff to ensure an exceptional patient experience. Serve patients by greeting them, scheduling appointments, and maintaining records and accounts. Welcome patients and visitors in person or by phone; serve as the first touchpoint between the patient and the practice. Perform all registration (or verify mobile registration) for new patients and update registration information for established patients. Effectively handle patient situations, including upset or dissatisfied customers, and work with other teams to resolve customer needs efficiently. Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone following established scheduling guidelines. Qualifications High school diploma or GED required; Associate's degree preferred. Minimum two (2) years of experience in a medical or clinical office. Ability to travel between practice locations as needed. Benefits & Compensation Health, Dental, and Vision Insurance Health Savings Account (HSA) and Flexible Savings Account (FSA) option 401(k) retirement plan + company match after one year of employment Life and disability insurance Paid holidays & PTO Compensation is based on years of experience. Advantia Health is an Equal Opportunity Employer committed to diversity. The selected candidate will be subject to a background investigation. COVID‑19 and flu vaccination are required. #J-18808-Ljbffr Advantia Health