Receptionist

Receptionist Position at Greenberg Traurig

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join the Greenberg Traurig Team as a Receptionist located in our Miami office.

We are seeking an energetic Receptionist to support our team and serve as a first impression ambassador for visitors and callers. Responsibilities include greeting visitors, managing communications, scheduling conference rooms and supporting various administrative functions to ensure efficient conference center operations.

This role will be based in our Miami office, on an in-office basis 9:00 am 6:00 pm. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Hospitality Manager.

Position Summary

The ideal Receptionist candidate is detail-oriented, highly organized, and possesses excellent communication skills. You will serve as the first point of contact for clients and guests, manage conference room bookings, assist with internal events, and handle a variety of administrative tasks with professionalism and discretion. If you are a self-starter with a service-minded approach, we invite you to apply and grow with our team.

Key Responsibilities

• Greets and welcomes clients and visitors with poise and professionalism, ensuring a positive first impression and directing them appropriately.
• Coordinates and reserves visitor offices, ensuring accommodations are prepared and tailored to guests' needs upon arrival.
• Delivers exceptional client service with a commitment to excellence, consistently meeting or exceeding firm standards and client expectations.
• Demonstrates initiative by identifying and implementing innovative solutions to support the team and enhance administrative efficiency.
• Operates independently with minimal supervision, showing strong initiative and accountability in daily responsibilities.
• Exhibits keen attention to detail and maintains exceptional organizational and time management skills in a dynamic environment.
• Answers, screens, and routes incoming calls with discretion and efficiency, ensuring accurate and timely communication.
• Manages professional email correspondence with clarity, timeliness, and a service-oriented approach.
• Ensures the reception area remains orderly, polished, and aligned with the firm's high standards of presentation.
• Supports conference center operations by scheduling room bookings and ensuring all logistical needs are met.
• Assists with the preparation of administrative reports and support various office projects as needed.
• Maintains inventory and replenishes office supplies for the reception and conference areas, anticipating needs in advance.
• Collaborates on the coordination of firm events and internal activities, contributing to a cohesive office culture.
• Upholds the highest levels of professionalism and confidentiality in all interactions and responsibilities.
• Performs additional clerical and administrative duties as assigned by supervisory personnel.

Qualifications

• Excellent communication, strong interpersonal and organizational skills.
• Ability to handle multiple tasks efficiently.
• Friendly and professional demeanor.
• Prior experience in an administrative or receptionist role is preferred.

Education & Prior Experience

• High school diploma or equivalent. Additional administrative training is a plus.

Technology

• Proficient on MS Office (Word, Excel, Outlook, PowerPoint, Teams), Canva and SharePoint.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.