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Non-Clinical - Administrative - Patient Services Representative

$27 per hour

Pacer Group

Job title: Patient Access Representative


Location: Playa Vista, CA 90094


Duration: 13 Weeks (Onsite)

Shift: Monday-Friday: 11:30 AM - 10:00 PM
Saturday-Sunday: 8:30 AM - 7:00 PM
Every other weekend required



XXXX: $27/hr.


Summary:


Responsible for patient relations, scheduling, registration, insurance verification, and handling referrals and authorizations in a medical office setting.


Key Responsibilities:

  • Primary point of contact for patient relations in person and by phone.
  • Greet patients and assist in resolving concerns and escalating as appropriate.
  • Check patients in/out, collect co-payments, give receipts, and reconcile payments.
  • Verify patient demographics and insurance information in CS-Link/Epic.
  • Schedule appointments and complete patient registration.
  • Process and track referrals and authorizations for various insurance types.
  • Handle patient/provider correspondence.
  • Explain policies, procedures, or services to patients.
  • Sanitize workspace following department guidelines.
Qualifications:
  • SD/GED.
  • Flu vaccination (no exceptions/no declinations).
  • Experience with medical insurance, referral processes, and benefit plans.
  • 1 year of recent experience in an outpatient clinic or medical office setting.
  • Ability to read, understand, and respond to detailed oral and written instructions.
  • Preferred: 2+ years' experience as Patient Service Representative.
  • Preferred: Experience with CS-Link/Epic.
  • Preferred: Understanding of medical terminology.
Vacancy posted 1 day ago
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