Human Resources Coordinator

Overview Highgate Hotels is a leading real estate investment and hospitality management company. The Human Resources Coordinator will assist the Director of Human Resources with daily HR functions and ensure consistent delivery of HR services to staff and guests. Location Miami Beach, FL – part of the Goodtime Hotel mixed‑use project. Responsibilities Answer phone calls and record messages. Conduct prescreening interviews. Create new employee personnel files. Operate and manage hotel HR systems: background checks, benefits administration, etc. Process new hires and employee changes in the HRIS. Assist walk‑in candidates with application procedures. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the property. Maintain confidentiality and security of employee and property records, files and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9s). Report accidents, injuries, and unsafe work conditions to supervisor and/or Security personnel. Report workers compensation claims in accordance with company policies and procedures. Ensure adherence to quality expectations and standards. Enter and locate work‑related information using computers and/or shared drives. Monitor and maintain Leave of Absence records. Maintain updated recruitment log. Process paperwork for terminating employees. Schedule orientation and assist with new hire orientation – explain benefits and conduct property tour. Assist with special projects; plan employee events (meetings, career fairs, picnics, parties). Maintain bulletin boards. Order and track Human Resources office supplies and forms. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times. Communicate effectively, both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner. Listen, understand, and clarify concerns raised by employees and guests. Multitask and prioritize departmental functions to meet deadlines. Attend all hotel‑required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling. Maintain high standards of personal appearance and grooming, which may include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts toward productivity, identify problem areas and assist in implementing solutions. Handle problems, including anticipating, preventing, identifying and solving them as necessary. Understand and evaluate complex information from various sources to meet appropriate objectives. Maintain confidentiality of information. Qualifications At least 1 year of progressive Human Resources experience in the hotel or a related industry, or a 4-year college degree with at least 1 year of related experience, or a 2-year college degree with 2 or more years of related experience. College coursework in a related field is helpful. Familiarity with and knowledge of employment laws is helpful. #J-18808-Ljbffr Highgate