Senior Director of Family Offices

Job Description

Job Description

Some opportunities are measured by title.  Others are defined by the caliber of the people you serve, the standards you uphold, and the legacy you help build.

At Go Rentals, we have earned the trust of the world’s most discerning guests by delivering an experience where every detail matters and every interaction reflects an unwavering commitment to excellence. We believe true luxury isn’t found in what money can buy, but in what exceptional service can return: time. As a trusted lifestyle partner, every experience we curate is thoughtfully designed to give our guests more of the one thing that’s truly priceless.  

Time. Time to focus on family, business, and the moments that matter most. Every seamless experience we create is designed to return the one luxury that can’t be replaced.

We are seeking a Senior Director of Family Office to lead one of the most exclusive and strategically important areas of our business.

This is a rare opportunity to shape an elevated service platform for ultra-high-net-worth families and their trusted advisors. You’ll cultivate meaningful relationships, establish best-in-class service standards, and create experiences that are effortless, highly personalized, and executed with impeccable precision.

Success in this role requires far more than operational expertise. It calls for exceptional judgment, quiet confidence, emotional intelligence, and an innate understanding that true luxury is defined not by extravagance, but by anticipation, discretion, and flawless execution.

This is where sophisticated client service meets entrepreneurial vision. Where innovation is welcomed, relationships are valued, and excellence is simply the expectation.

About the Role
As the Senior Director, Family Office, you’ll serve as the primary relationship owner for Family Offices, ultra-high-net-worth individuals, private client advisors, and executive decision-makers. You’ll develop strategic partnerships, identify new business opportunities, and collaborate across Sales, Marketing, and Operations to deliver exceptional guest experiences while driving long-term growth.  
This role is ideal for an executive who understands that the strongest business relationships are built on trust, credibility, and consistently exceeding expectations.

Salary Range: $120,000.00 - $150,000.00 / year
Position Type: Full Time
Education Level: 4 Year Degree
Travel Percentage: Road Warrior

Why Go Rentals?
At Go Rentals, you’ll join a company redefining luxury hospitality through personalized service and meaningful relationships. We don’t simply provide premium vehicles—we create seamless experiences that allow our guests to spend more time on what matters most.
If you’re ready to represent a trusted luxury brand while building lasting relationships with some of the world’s most discerning individuals and Family Offices, we’d love to hear from you.

Full-Time Employee Company Benefits

• Medical
• Dental-Low and Vision are paid 100% by the employer
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Hinge Health, Life Balance, Gym & Health Coaching, Natural Products & Services, GoodRx, Teledoc, and more!
• 401(k) Retirement Program
• 2 Weeks of accrued Vacation with a cash-out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,000.00 Referral Bonus Program for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• View email address on ziprecruiter.com Program Membership - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Access to a full library of hundreds of online professional career training courses, from sales to software and nearly everything in between

Join Go Rentals and help deliver the one luxury that can’t be purchased—more time.

Be part of something extraordinary. Responsibilities What You’ll Do

• Develop and execute strategic growth plans for Family Office partnerships.
• Build trusted relationships with Family Offices, private client advisors, and executive stakeholders.
• Identify opportunities to expand existing partnerships while cultivating new business.
• Lead contract negotiations, renewals, and strategic account planning.
• Collaborate with Marketing and Operations to ensure every guest experience reflects Go Rentals’ elevated service standards.
• Analyze performance metrics and drive initiatives that increase revenue, market share, and partner engagement.

Required Skills What You’ll Bring:

• 2–5 years of successful account management or business development experience within the Family Office industry.
• 2–5 years of experience in the travel, hospitality, luxury services, private aviation, or related industry.
• Demonstrated success building and expanding strategic relationships with Family Offices, ultra-high-net-worth individuals (UHNWIs), private client advisors, or executive decision-makers.
• Proven ability to develop strategic account plans and drive revenue growth through consultative relationship management.
• Executive presence with exceptional interpersonal, presentation, negotiation, and communication skills.
• Experience leading presentations and business reviews with senior executives and key stakeholders.
• Strong business acumen with the ability to identify growth opportunities, negotiate contracts, and influence outcomes.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Collaborative leadership style with experience partnering cross-functionally across Sales, Marketing, and Operations.
• Proficiency with Microsoft Office, CRM platforms, and business technology.
• Willingness and ability to travel up to 50% for partner meetings, industry events, and business development activities.
• Valid driver’s license with a clean driving record.
• High school diploma or GED required; bachelor’s degree preferred.

Preferred Qualifications

• Experience serving Family Offices, private wealth organizations, luxury hospitality brands, or private aviation companies.
• Existing relationships within the Family Office, wealth management, concierge, or luxury travel industries.
• Experience managing complex, high-value strategic partnerships.
• Demonstrated ability to deliver exceptional service to discerning guests while maintaining discretion and professionalism.
• Bachelor’s degree in Business, Hospitality, Marketing, or a related field.

*Not an exhausted list of qualifications

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Go Rentals reserves the right to alter, eliminate or add responsibilities at any time.

Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.