Scotbilt Homes Sales Coordinator

FLSA Status: Non-exempt

Summary: The Sales Coordinator position is a developmental role with the end goal of being a Zone Manager. During the developmental period, which could last months to years, the Sales Coordinator a ssists the Sales Manager and Zone Managers in all daily operations or activities involving the sales and marketing teams by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develop product knowledge and production familiarity by performing quality walks and manufacturing facility inspections – depending on experience, the coordinator may spend up to first 90 days hands on in production.
• Answer phone calls, text messages, and emails for Zone Managers when they are out of the office.
• Complete quote requests for Zone Managers when they are out of the office.
• Process and log all new orders, order changes, and order cancellations in respective Excel documents.
• Travel with Zone Managers periodically during the developmental period up to one week per quarter.
• Manage the production schedule with the assistance of Sales Manager and General Manager by adjusting respective Excel documents, along with presenting new orders to production team 2 times per week.
• Report all order changes accurately and expeditiously to entire management team to minimize impact on production and purchasing department efficiencies.
• Manage website content by performing monthly website audits to ensure content is accurate and complete; Notify Sales Manager and Zone Managers of missing content.
• Develop and distribute newsletters, flyers, product memos and other marketing materials as required. AI experience is preferred, and a creative mind is a must.
• Update and audit model files for photos, prints, schematics, and all other required documents.
• Perform periodic data analysis that is vital to the success of the entire sales team. Examples include Top Model Reports, Top Dealer Reports, Model Turn Rates, Competitive Analysis

Education and/or Experience

College Degree in Business or Marketing preferred; High school diploma or general education degree (GED) and 5 years related experience and/or training will be considered.

Skills

• Strong proficiency in Microsoft Office with heavy emphasis on Microsoft Excel
• AI experience, such as ChatGPT
• Verbal (person to person) Communication skills required
• Ability to work well in a fast-paced environment
• Attention to detail
• Sales support and customer service experience a plus
• Organized and able to Prioritize

EEO Statement

Champion Home Builders is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.