PROGRAM MANAGER

Program Manager

Full-Time

57,000/year

DailyPay Available

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you're beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Competitive Pay & Benefits

Competitive Compensation

DailyPay Access Your Earned Wages Before Payday

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Career Growth & Development

Paid Training Programs

Professional Development Opportunities

Certification Opportunities

Leadership Development Programs

Career Advancement Opportunities

Opportunities Across Multiple Service Lines

Meaningful Work That Matters

Make a Difference Every Day

Support Individuals and Families

Build Meaningful Relationships

Strengthen Communities

Join a Mission-Driven Organization

Program Manager is responsible for the management of the direct coverage schedule, supervision of 6-7 DSP positions, processing invoices, managing program PEX card, Avatar input and census verification, and ongoing communication with consumers and funding source. The Misty program provides residential services to 12 individuals with mental health challenges. In this role, you will:

• Provide guidance and leadership to DSP's, including supervision as assigned by the Program Director
• Provide DSP's training and mentoring that supports staff development and document and address any identified needs for improvement.
• Manage site scheduling including all callouts, no-shows, and time-off requests to provide coverage as needed.
• Assist in interviewing new DSP candidates.
• Participate in and attend planning and team meetings for consumers.
• Respond appropriately to crises by notifying the appropriate persons and completing/submitting incident reports.
• Report any medical concerns to the Program Director immediately.
• Respond to the needs of all residents when they supersede the responsibility of the DSP.
• Liaison with residents' case managers to ensure open and effective communication.
• Develop and coordinate the planning of monthly consumer activities and ensure their implementation.
• Provide day-to-day program support to ensure services are provided per the ISP/treatment plan.
• Manage, monitor, and reconcile all site and consumer-related expenditures as required.
• Oversee the maintenance, upkeep, and safety of the physical site and site vehicles, reporting needed repairs, upkeep, and conditions to the Program Director.
• Monitor and ensure the timely and accurate completion of documentation (logs, medications, inventories, incident reports, assessments, progress van logs, etc.) and communicate issues and/or problems directly to the Program Director.
• Participate in quality assurance activities as assigned.
• Other duties as assigned by the Program Director.

You may be a great fit if you are:

Compassionate

Dependable

Patient

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Bachelor's Degree in social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, or education.

Preferred: Master's Degree

3 years of mental health direct care experience (2 years shall include supervisory experience).

Minimum 3 years' experience working with adults with IDD/Behavioral Mental Health Diagnosis.

Demonstrates a strong working knowledge of the appropriate regulations, R.H.D. values, and program policies and procedures.

Basic computer and internet literacy with the ability to utilize applications like emails, time recording, and other programs to enter and retrieve data as necessary to perform the essential functions of the job.

Valid Driver's License and personal vehicle with state minimum liability insurance coverage.

Subject to employment screenings, including FBI clearance, if applicable.

If you're looking for meaningful work where your compassion, dedication, and hard work make a real difference every day, we encourage you to apply today.

Join our team and become the reason someone has a better day.