Automotive Business Development Manager

Business Development Manager (BDM) – Automotive

Location: McGrath Acura of Libertyville
Job Type: Full-Time

About Us

McGrath Acura of Libertyville is a high-performing dealership within the McGrath Automotive Group, committed to excellence in both customer experience and operational performance. Our BDC is a critical driver of traffic, retention, and revenue.

Position Overview

We are seeking a results-driven Business Development Manager to lead, coach, and elevate our BDC team. This role is responsible for driving performance, accountability, and consistency across all customer touchpoints.

Key Responsibilities

• Lead, train, and develop a team of BDRs


• Track and manage KPIs: calls, appointments set/shown, and sold


• Enforce CRM processes and ensure quality follow-up


• Improve appointment show rates and conversion performance


• Collaborate closely with Sales and Service leadership


• Monitor call quality, provide coaching, and drive accountability


• Analyze data and implement strategies to improve results

What We’re Looking For

• Proven BDC, automotive sales, or call center management experience


• Strong leadership and coaching ability


• Experience with CRM tools (VinSolutions preferred)


• Data-driven mindset with a focus on results and accountability


• High level of organization and communication skills

What We Offer

• Competitive salary + performance-based bonus plan


• Leadership role with real impact on dealership growth


• Ongoing training and development


• Fast-paced, performance-driven culture