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Client Success Specialist

Virtual Vocations Inc

Supporting the daily operations of the Client Success team, the full-time Client Success Support Specialist will manage client communications, update account information in Salesforce, and assist with software trials and demos in a remote work environment. Key responsibilities Update and manage client data across internal systems, including Salesforce and the Partner Site Administer trials and provide information regarding FTG products and services, including follow-up and usage reports Assist with various assignments related to annual rating reports, Star Rating announcements, and special projects Required qualifications Minimum of 3 years of experience in a client support or administrative role Extremely organized with strong attention to detail and the ability to multitask Proficient in MS Office/Excel; Salesforce experience is a plus Strong interpersonal skills and ability to work independently Demonstrated commitment to personal and professional development

Vacancy posted 4 days ago
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