Future Opening: Office Manager for Ace Handyman Services of South Palm Beach County

Office Manager

Are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our team at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office. In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience. This is a leadership role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!

Here is just some of what we have to offer:

• Starting salary from $40,000-$45,000 per year based on experience
• Hours are 8:00am - 5pm - Monday through Friday
• Aflac Health insurance
• Paid Vacation
• Paid Holidays
• Advancement and growth opportunities
• Regular pay reviews
• Plus more!

Job Responsibilities As an Office Manager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. Your specific duties in this role will include:

• Respond incoming job leads in a timely manner
• Coordinating the schedule for multiple craftsmen and projects
• Utilizing our dispatching & schedule management software
• Returning customers calls as needed and following up with past customers

Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include:

• Prior experience as an administrative assistant/scheduling experience
• Comfortable with sales
• Adaptive to technology
• Strong customer service skills
• Solid typing skills; ten-key skills, a plus
• Great multitasking and prioritization skills
• Sales and/or Marketing a basic understanding of sales and marketing and the differences between the two, a plus
• QuickBooks Online or other accounting knowledge, a plus
• Most important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs.

Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked!