VP, Commercial Programs

Position Summary We’re hiring a program builder who sets a new standard. As VP, Commercial Programs, you will own pilot programs end-to-end across Providers and Life Sciences—from late-stage life sciences engagement to program design, health system adoption, and conversion to production. You are hungry, hands-on, and uncompromising about outcomes. In close partnership with the VP, Commercial, you will turn vision into programs that ship, pilots that convert, and partnerships that scale. This position is remote. As a remote work force that meets face-to-face frequently to do collaborative work, this position will require occasional travel to Raleigh or Charlotte, North Carolina, or to other cities where there is, or will be, a critical mass of Lucem employees. Key Responsibilities Life Sciences Relationship Management (late-stage sales through long-term growth): Redefine execution by co-designing pilot constructs with life sciences partners; align objectives and program goals across Product, Customer Success, and Commercial. Strategic customer success and program ops: Own the operating model and daily execution. Serve as the single point of contact for cross-functional requests from life sciences business owners (solution progress, health system acquisition strategy, marketing collateral, etc.). Conversion leadership: Partner with the VP, Strategy & Commercial to drive multi-year expansions. Inspire conviction with clear results and position Lucem Health as a strategic, indispensable partner. Program Building (turn vision into an actionable, scalable playbook): Translate patient-identification vision into actionable health system programs—crisp workflows, operational roles, KPIs, and governance—in tight partnership with Product. Partner ecosystem: Identify and onboard solution and go-to-market partners; platform integration, co-marketing approvals, partnership agreements, etc. Value proposition and materials: Ensure sharp value propositions by therapeutic area and persona; oversee creation of marketing assets (one-pagers, decks, ROI briefs, FAQs) with Marketing. Pilot selling to health systems: Own the business case and pilot offer to provider executives; lead the sale; set bold conversion targets—and close. Health System Acquisition (end-to-end ownership): Build a strong pipeline by owning targeted provider pipelines for each program; qualify with rigor; follow up with urgency. Sales development to close: Run discovery, multi-thread engagement (clinical, IT, finance, compliance), shape ROI, and close production agreements. Deal orchestration: Partner with the VP, Strategy & Commercial and Legal on MSAs/BAAs/SOWs; manage redlines and approvals; maintain forecast accuracy and enforce stage discipline in CRM. Handoff and success: Deliver crisp pilot briefs to implementation; remain the executive sponsor through implementation and the production decision. Qualifications 10+ years in health tech/AI, clinical programs, or data-driven services; 5+ years leading complex pilots/deployments with providers and/or life sciences. Consistent record converting pilots into scaled commercial agreements and managing strategic accounts. Strategic product/program mindset; equally strong in strategy and execution to ensure delivery. Deep familiarity with provider workflows (EHR integration, clinical operations). Program leadership with urgency, ownership, and outstanding executive communication. Evidence-driven: define clinical/economic KPIs and convert results into assets with HEOR/Medical and Marketing. High-standard operator: you set ambitious expectations, elevate teams, and model a ‘roll up your sleeves’ approach. Seniority level Executive Employment type Full-time Job function Sales and Business Development Industries: Software Development Lucem Health is an equal opportunity employer. We encourage applicants from all backgrounds to apply. #J-18808-Ljbffr