Director, Business Solutions

Benefits Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service Job Overview The Senior Consultant, Cloud Innovation is a forward-deployed cloud innovation consultant who partners with internal stakeholders to identify high-value opportunities where cloud-native technology can improve service delivery, internal operations, and customer outcomes. This role leads discovery, solution scoping, and rapid experimentation (POCs/prototypes), then helps transition validated solutions into production-ready implementations or informs the roadmap for Ryan’s commercial product offerings. This position is hands-on and delivery-oriented, blending cloud architecture, application development, FinOps awareness, and lightweight project leadership to deliver measurable business value. Responsibilities Project Management Coordinates resources, timelines, budgets, and delivery plans for a portfolio of cloud innovation initiatives (POCs, pilots, and scaled implementations) to ensure alignment with enterprise strategy and the ideation lifecycle. Drives end-to-end execution using agile practices (backlog, sprints, demos, retros) and maintains clear status reporting, dependencies, and delivery artifacts. Manages project issues, risks, and tradeoffs (scope, security, cost, time) and escalates to stakeholders with clarity, timeliness, and professionalism. Establishes and maintains strong relationships across engineering, security, finance, and business teams to accelerate delivery and remove blockers. Ensures operational readiness for delivered solutions (documentation, monitoring/alerting expectations, handoff plans, and support models). Promotes cloud engineering best practices, including infrastructure as code, CI/CD, automation, repeatability, and security-by-design. Innovation Operates as a forward-deployed cloud innovation consultant, embedding with teams to run discovery, prototype solutions, and validate outcomes in real workflows. Leads hands-on build, development, testing, and monitoring of cloud-native technology solutions across the Innovation portfolio (serverless, containers, APIs, event-driven patterns). Translates business problems into clear technical requirements and lightweight architectures, connecting business processes, potential risks, data needs, and solution options. Designs and implements secure cloud networking patterns (AWS VPC / Azure VNET, subnets, routing, load balancers, firewalls/security controls) appropriate to the use case. Applies FinOps fundamentals—cost estimation, tagging/chargeback inputs, unit-cost thinking, and optimization recommendations—to guide decisions and communicate value. Builds prototypes and production components using Python or C#, integrating with cloud services, SDKs, and APIs. Partners with Ryan business units to identify trusted customers for participation in the Innovation lifecycle; facilitates feedback loops to prioritize the most promising ideas. Identifies emerging cloud capabilities and market trends (platform services, data/AI, automation) and recommends opportunities where technology and data strategy can benefit Ryan customers or service delivery methods. Education and Experience Bachelor’s degree or Master’s degree in business management, tax, computer science, information systems (MIS) and equivalent STEM degrees or equivalent experience. 3+ years related experience and/or training or equivalent combination of education and experience. Additional Skills and Experience Domain Application: Able to apply tax and technology domain expertise with good judgment and impactful communication to contribute value and accomplish desired outcomes for clients and the Firm. Client Advocate: Proven ability to develop and cultivate meaningful relationships with internal/external clients resulting in client loyalty, satisfaction and continued growth and expansion. Operational Excellence: Operates efficiently, ensuring profitability of work and stewardship of company resources. Plans and prioritizes to ensure successful delivery of high-quality business results on time, every time. Perseverance and Impact: Exhibits determination, resilience, and commitment. Able to stay focused on what is under their control and focus efforts on what will most positively impact the Firm. Computer Skills: Microsoft® Excel and Access, Microsoft® Outlook, Microsoft® Word, CRM, and internet navigation/research. Fluency in Python or C# required; additional languages/scripting experience a plus. Experience with one or more database platforms is a strong indicator for success in the role. Experience with one or more Robotics Process Automation platforms (preferred). Experience with one or more data analytics and/or visualization platforms (preferred). Functional knowledge of financial packages such as HRIS, CRM, and ERP systems is strongly preferred. Certifications AWS and/or Azure certifications beyond Foundation level (required). PMP Project Management Professional Certification (preferred). CSM Certified ScrumMaster (preferred). PMI-ACP Agile Certified Practitioner (preferred). Six Sigma Green Belt or Black Belt (preferred). Alteryx Certification (preferred). PMI-PBA Professional in Business Analysis (preferred). FinOps Certified Practitioner (preferred/nice-to-have). Other Requirements Valid driver’s license (required). Work Environment and Travel Standard indoor working environment. Occasional long periods of standing. Position requires regular interaction with employees and vendors both in person and via e-mail and telephone. Travel requirement, up to 20% may be required. Equal Employment Opportunity Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. We take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, or status as a disabled or other protected veteran. We provide reasonable accommodation for qualified individuals with disabilities. #J-18808-Ljbffr Ryan LLC