Service Product Manager, MR (North America)

Responsibilities Service Growth & Lifecycle Strategy Lead North America service growth initiatives across Installed Base (IB) and lifecycle optimization programs for the MR portfolio. Develop and execute regional strategies to maximize lifecycle value creation. Drive service attachment strategies tied to Point-of-Sale (POS) transactions, including term attachment optimization. Installed Base & Competitive Strategy: Manage business initiatives focused on leveraging service for growth. Identify opportunities to retain, upgrade, and expand the existing customer installed base while improving long-term service profitability. Modality-Specific Growth Initiatives: Lead targeted growth programs related to MR portfolio targets. Partner with sales, service, and marketing teams to align customer value messaging and commercial execution. Cross-Functional Leadership: Collaborate with regional sales, service delivery, marketing, finance, and global business teams to execute strategic growth initiatives. Support business case development, pricing strategies, and market opportunity assessments. Track KPIs and business performance metrics to evaluate program effectiveness and optimize results. Market & Customer Insights: Analyze market trends, competitive activity, and customer needs to identify new lifecycle and service growth opportunities. Serve as a subject matter expert on lifecycle management strategies and installed base optimization. Qualifications At least 5+ years of industry experience, ideally in marketing technology, healthcare, or MedTech products and solutions. Familiarity with radiology and service structure for capital equipment is required. Bachelor's degree in Business, Marketing, Engineering, Healthcare Administration, or a related field. Demonstrated broad knowledge of products and services within scope and excel at fostering collaboration across multifunctional teams. Physical, Cognitive and Environmental Requirements You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. Key Details Location: Must reside in or within commuting distance to Nashville, TN; Cambridge, MA; Chicago, IL or another Philips hub. Work Authorization: US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Pay range: 85000 - 210000 (location dependent). Additional compensation may include annual incentive bonus, sales commission or long term incentives. Benefits: Comprehensive Philips Total Rewards program including PTO, 401k (up to 7% match), HSA, stock purchase plan, education reimbursement and more. Philosophy: We believe that we are better together than apart. For this office-based role, employees must work in person at least 3 days per week. Equal Employment & Opportunity Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug free workplace. #J-18808-Ljbffr Philips International