Front of House Manager

Front of House ManagerLy Ly Vietnamese Cookhouse is looking for a passionate, hardworking, and reliable Front of House Manager to lead our team and oversee daily operations at our 48-seat casual dining restaurant.We are seeking a hands-on leader who takes ownership of the floor, inspires the team, and ensures smooth, consistent service while creating memorable guest experiences.The ideal candidate leads by example, thrives in a fast-paced environment, and is committed to building a positive team culture while driving the restaurant's continued success.Key ResponsibilitiesDaily Operations: Oversee day-to-day FOH operations, manage service flow, maintain hospitality standards, and ensure smooth opening and closing procedures.Team Leadership: Lead, coach, and motivate staff while supporting hiring, training, scheduling, and ongoing team development.Guest Experience: Deliver exceptional hospitality, handle guest relations and service recovery, and respond to guest inquiries and online reviews.Sales Growth: Drive sales through strong hospitality, menu and beverage recommendations, thoughtful upselling, and repeat guest engagement.FOH & BOH Coordination: Work closely with the kitchen to maintain food quality, service consistency, and clear communication.Communication & Collaboration: Communicate daily updates to ownership and coordinate with the social media team on promotions and restaurant activities.Qualifications2–3 years of restaurant management or FOH leadership experience preferred.Passionate about hospitality, hardworking, reliable, and accountable.Strong leadership, communication, and problem-solving skills.Hands-on, organized, and able to manage daily operations independently.Knowledge of food, wine, and cocktails is a plus.Experience with POS and reservation systems.NYC Food Protection Certificate preferred.Flexible availability, including evenings and weekends.FUN & POSITIVE ENERGY is a must!(take what you do seriously, but never take yourself too seriously)What We ValueAt Ly Ly Vietnamese Cookhouse, we believe great hospitality starts with a great team. We value leaders who are dependable, positive, and genuinely care about their people and guests.If you lead by example, take pride in your work, and love creating great dining experiences, we'd love to hear from you.Compensation: Salary ($70,000.00)Benefits & Perks: 401k, Profit Sharing, Dining Discounts