Receptionist

Receptionist/ Office Assistant

About us

Micro-Air designs and manufactures total control systems for applications in marine and land-based industries. Whether youre a large company in need of a custom electronic control design, a service dealer or distributor, or an individual do-it-yourself enthusiast, we invite you to explore our website to learn about what we do, the products we manufacture and sell, and the design and repair service we offer.

Job Description

A Receptionist/Office Assistant provides essential administrative and customer service support to ensure efficient daily office operations. This role serves as the first point of contact for customers, visitors, and employees while assisting with office administration, order processing, and general operational support.

Job Duties

Customer Service:

• Provide customers with order status updates and process sales order entries.
• Process warranty replacements and repair requests.
• Answer incoming calls and assist customers with inquiries in a professional and courteous manner.

Welcome and assist visitors, customers, and employees.

Office Administration:

• Perform filing, scanning, and document management tasks.
• Assist with coordinating outbound LTL shipments.
• Manage and maintain the administrative case support system.
• Provide administrative support to office and field teams across a variety of functions.
• Support daily office operations, including mail and parcel services, office supply inventory management, office phone system administration, and reception duties.
• Maintain an organized and professional office environment.

Requirements:

• Proficiency in Microsoft Word, Outlook, and Excel.
• Self-motivated, dependable, and able to work independently.
• Excellent written and verbal communication skills.
• Minimum of one (1) year of experience in a receptionist, office assistant, administrative, or related role.
• Strong customer service and interpersonal skills.
• Ability to manage multiple tasks and prioritize responsibilities effectively.