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Administrative Assistant

Iowa State Bank

Job Description

Job Description

Description:

As a primary contact for the organization, the Administrative Assistant & CSR role is responsible for supporting daily business operations through various administrative and customer support functions. Duties of the Administrative Assistant and & CSR role include: 

  • Answer and direct incoming calls and inquiries to the appropriate staff or department. 
  • Greet and assist customer, visitors, vendors and other guests in a professional manner. 
  • Perform daily opening and closing procedures. 
  • Assist other departments with support functions and special projects as needed. 
  • Perform customer service representative duties as needed, including responding to customer questions and resolving routine inquiries. 

Requirements:

A high school diploma or equivalent is required. Previous customer service experience is preferred. 

Additional qualifications of the position include: 

  • Ability to conduct multiple tasks in a fast paced work environment while maintaining composure. 
  • Ability to analyze problems, identify workable solutions, and select the appropriate course of action in an unbiased manner. 
  • Superior organizational skills. 
  • Advanced customer relationship skills. 
  • Strong math and analytical skills. 
  • Ability to collaborate with peers and management in a professional manner. 

Vacancy posted 7 days ago
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