Customer Service Representative

Hours: Full Time On-Site Position Start Date: As soon as you’re ready Answer incoming calls and schedule service or sales appointments Ask the right questions, listen with care, and guide the customer Accurately enter customer data, job notes, and scheduling preferences Follow up with customers to confirm appointments or next steps Coordinate with techs and department heads to resolve issues fast Be a calm, professional voice — no matter how the day is going What You'll Get $25+/hr starting pay, depending on experience Paid vacation, holidays, and sick days Health insurance and Simple IRA retirement contributions A supportive team culture that rewards follow-through and excellence Leadership that listens and mentors “I never felt like just another cog. Here, they actually listen and help you grow.” — Caitlin S., CSR since 2022 What You Bring A genuine desire to help others and make their lives easier Strong phone communication and typing skills Ability to multitask and stay organized in a fast-paced environment A team-first attitude — you don't pass the buck Previous experience in customer service or dispatch is a plus We review every application personally. You’ll hear back from us within 3 business days. Questions? Email us directly at View email address on click.appcast.io #J-18808-Ljbffr SumZero company.