Senior Customer Success Manager — SaaS & Growth
EXFO
EXFO is seeking a Customer Success Manager to own and drive the end-to-end experience for our software platform. You will partner with product, sales, and delivery teams to ensure adoption, expansion, and renewals across multiple strategic accounts. You will monitor usage data, provide targeted enablement, and align roadmaps with customer needs while engaging senior stakeholders. The role requires strong leadership, analytics, and cross-functional collaboration in a fast-paced environment. #J-18808-Ljbffr EXFO
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Manager — SaaS & Growth in New York, NY vacancy
- ...growing tech company in the United States seeks a Customer Success Manager to oversee Tier 1 accounts and drive growth through upselling. This remote role is ideal for... ...someone with 5+ years of experience in a high-growth SaaS environment, strong communication skills, and a...SeniorRemote job
- Tebra is seeking a Senior Sales Director to lead a high-performing... ...scale revenue in a fast-paced SaaS environment. You will own forecast... ...teams to ensure a premier customer journey and strong retention.... ...emphasizes strategic leadership and growth. #J-18808-Ljbffr TebraSenior
- United States Digital Space LLC is seeking a Senior Customer Success Manager to own strategic accounts, drive adoption, and lead the build-out of... ...customer value. This is a hands-on, leadership role with strong growth opportunities. #J-18808-Ljbffr United States Digital...Senior
- ...video platform, is hiring a commercially minded Customer Success Manager to own outcomes, relationships, renewals, and organic growth across a portfolio that includes media and... ...leaders. You will onboard customers, advise senior stakeholders, monitor usage, and collaborate...Suggested
- monday.com is seeking an Account Manager for our Scale team in NYC, focusing on early adopter and expansion accounts. You’ll drive adoption, retention, renewals, and revenue growth while serving as a trusted advisor to leadership across client organizations. The role involves...Senior
- Coupa is seeking a Senior Account Director, Customer Growth to drive expansion within an existing customer base in New York. You will maintain executive... ...plans to grow revenue and adoption of Coupa’s Spend Management platform. Collaborating with Customer Value Managers...Senior
- Harbor Compliance seeks a Senior Manager of FP&A to own forecasting, budgeting, and SaaS KPI reporting for our PE-backed growth company. This hands-on role builds scalable, driver-based models across revenue, margin, headcount, and cash flow to support disciplined growth...Senior
- TNT Growth, a fully remote performance agency, seeks a Sr. Growth Marketing Manager to lead paid social and paid search for 12-18 SaaS clients. You’ll set strategy, own revenue outcomes, and act as their day-to-day CMO, guiding a small team and collaborating with analysts...SeniorRemote job
$60k - $67.5k
...growing technology company in the United States is looking for a Customer Success Manager to foster relationships with clients and ensure customer... ...revenue retention goals. The ideal candidate will have B2B SaaS experience and polished communication skills. Competitive compensation...- ...is hiring for an Executive Recruiter to support a fast-growing SaaS company focused on delivering digital employee experience solutions... ...-10 years of SaaS sales experience and a strong track record in managing full sales cycles. This remote role will require occasional...SeniorRemote job
- Vonage is seeking a senior marketing leader to drive SAAS B2B campaigns across North America. You will shape account-based programs, collaborate closely... ...track record of delivering high-value pipeline in fast-growth environments. Competitive pay and growth opportunities...Senior
- Queen One is hiring a Senior Client Growth Manager to own a book of business, drive retention, and uncover expansion opportunities within existing accounts. You will translate performance data into growth narratives and manage a small team to ensure clients go live with...Senior
- United States Digital Space LLC is a fully remote organic growth agency for B2B SaaS, seeking a leader to own end-to-end organic growth for multiple clients. You will craft SEO and content roadmaps, collaborating with writers, link builders, design, and development to...SeniorRemote jobFlexible hours
- Vertex Inc. is seeking an Account Executive to drive growth in Italy for our SaaS tax and compliance solutions. You will own the pipeline, hunt new business, and engage senior decision-makers across Finance, Tax, and IT. This role emphasizes strategic account planning,...Senior
- Bestow is seeking a Customer Success Manager to own relationships with enterprise carrier customers on our life insurance SaaS platform, driving account health, executive engagement, expansion, and cross‑functional coordination across product, engineering, and sales. You...Senior
- ...dynamic Director of Sales to drive adoption of our SaaS platform in the Financial Services sector. The... ...responsible for building a new client pipeline, managing the sales cycle, and presenting key company benefits to senior leaders in the industry. This role requires...Senior
$115k - $125k
...Senior Customer Success Manager Drive CB Insights' growth as part of our Customer Success team. The role you'll play: The CB Insights Senior Customer... ...experience, preferably within enterprise software or SaaS. Expertise with Excel and CRMs, preferably...SeniorSariSuki Stores Inc.
New York, NY2 days ago$80k - $90k
...for an accommodation or an alternative application process. Customer Success Manager, Growth-Letus Full Time Professional Remote, US 7 days ago... ..., multifamily, property management, FinTech, payments, or SaaS. Experience managing Canadian customers or familiarity with...Full timeRemote work$110k - $140k
Customer Success Manager - Healthcare SaaS - $110-140K Base + 20% Bonus - Remote - 5.0 Glassdoor Customer Success... ...Managing Partner & Tech Lead | Driving Growth Through Innovative Tech Strategies... ..., no matter where they work. Seniority level Seniority level Mid-Senior level...Remote jobFull timeWork at officeWork from homeHome officeFlexible hours- A leading ad measurement platform is seeking a Senior Customer Success Manager to manage and renew client portfolios. This role focuses on ensuring clients achieve maximum value and ROI, collaborating across various teams to mitigate churn and drive product usage. The ideal...SeniorFlexible hours
- ...Customer Success Manager Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks... ...bring deep experience building high-growth, product-led businesses at massive... ...Client Support, or similar role at a SaaS company. ~ Strong troubleshooting and...SeniorWork at officeImmediate startMonday to Friday
$100k - $135k
...Senior Customer Success Manager DV Rockerbox is seeking a Senior Customer Success Manager to own our more... ...from onboarding through adoption, growth, and renewal. This is a highly visible... ...management, or other client-facing roles in SaaS, ad tech, or martech, including...SeniorShift work- The Customer Success Manager is a commercially-aware, relationship-led role within the Revenue org. This... ...at risk. 4. Influence Revenue Growth Identify and qualify expansion signals... ...commercially-oriented post-sales role within a SaaS or analytics-driven environment....Contract workRemote workRelocationVisa sponsorshipWork visa
- ...Customer Success Manager At Vantage, we're passionate about building a cloud cost transparency platform... ...currently work with customers from growth stage startups up to enterprises.... ...Technical Account Manager across B2B tech or SaaS. A strong communicator with...SeniorRemote work
- ...remote, covering AMER customers. The impact you... ...up-market. Our growth now comes from... ...Within a year you are successful if Net... ...AMER customers Senior experience in Customer... ...Success or Account Management at a crypto, fintech or regtech SaaS company, or in another...SeniorRemote jobContract workWork at office
$104.33k - $156.49k
...Senior Customer Success Manager OneTrust's mission is to enable innovation through the responsible use... ...on delivering revenue retention and growth through alignment, adoption, and world... ...environment ~ Experience implementing SaaS solutions with an enthusiasm for...SeniorWork at officeWorldwideFlexible hours3 days per week1 day per week- ...Senior Customer Success Manager Actifai is seeking a Senior Customer Success Manager to support its pilot... ...corporate strategy and company growth. We're looking for someone who has... ...equivalent). Experience in enterprise B2B SaaS is a plus. ~ Demonstrated ability...SeniorWork at officeImmediate startRemote work
$100k - $120k
...Senior Customer Success Manager New York, New York, United States For over 25 years, Global Relay has... ...of large, complex, and high-growth accounts across the financial services... ...regulatory environments in enterprise SaaS. Account Strategy & Management...SeniorTemporary workWork experience placementWork at office- ...Senior Customer Success Manager Full-time, Hybrid, New York (or Remote/USA for the right candidate)... ...from initial adoption through long-term growth, helping them embed Checkbox into their... .... A strong understanding of SaaS products and experience working closely...SeniorFull timeRemote work
- ...transform their employee and customer experiences. Our cutting-... ...initiatives. Role Summary As a Senior Customer Success Manager at Leena AI, you will lead... ...Delivery for enterprise SaaS. Demonstrated experience... ...dynamic, innovative, and high-growth company. Competitive...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Manager — SaaS & Growth. Be the first to apply!
Related searches
- customer success manager New York, NY
- educational customer success manager New York, NY
- enterprise customer success manager New York, NY
- customer success manager csm New York, NY
- sr. customer success manager New York, NY
- client success manager New York, NY
- strategic customer success manager New York, NY
- customer success executive New York, NY
- success manager New York, NY
- customer success manager remote New York, NY