Administrative Support Specialist

Administrative Support Specialist

Bridgeway Community Health is currently seeking a qualified Administrative Support Specialist. Come join our growing administrative support team who all have a passion to see lives changed and relationships restored!

As the Administrative Support Specialist, you will perform a variety of routine office support work and clerical tasks in partnership with our elite team of professionals who provide hope and restoration to youth who are often mislabeled and misjudged.

Primary Purpose

Performs a variety of routine office support work and clerical tasks according to procedures, rules and methods that can be readily learned on the job.

Essential Duties and Responsibilities

• Receives and transfers business calls on a multi-line phone system, provides information and answers general inquiries about BCH services and programs, and transfers calls to proper sources.
• Prepares written correspondence under confidentiality requirements to communicate with referral sources, court representatives, clients, and other community contacts.
• Greets the clients and the general public. Assists clients and general public with filling out paperwork and forms; directs clients to appropriate staff.
• Schedules appointments for clients with appropriate staff members; maintains office schedules and calendars.
• Checks clients in for individual and group appointments.
• Accepts client payments and provides receipts of both payment and the client encounter. Enters payment data into the client database.
• Operates standard office equipment (copier, fax, word processor) with minimal instruction.
• Files to existing filing systems distribute and process mail, urinalysis results, correspondence, and materials.
• Acts as a liaison for clients, personnel, and referral sources.
• Completes client enrollment process by entering new or returning client demographic, payer and program information into the client database.
• Administers and processes all petty cash transactions according to the policies and procedures set by the Finance department.

Other Duties and Responsibilities

• Attends staff meetings and works as a team member to identify and implement quality of services.
• Performs other duties as assigned.

Minimum Qualifications and Experience

• Typically requires a high school diploma or equivalent.
• At least one year of relevant experience performing front desk receptionist or clerical work.

Knowledge, Skills and Abilities

• Excellent interpersonal communication skills and strong computer and time management skills are required to work effectively.
• Intermediate understanding of federal and state confidentiality, record retention and HIPAA requirements.

Other Required Qualifications

• Must be able to pass a criminal background check.

Specialized equipment used in this job.

Personal computer for word processing and multi-line telephone for answering telephone calls.

Benefits

• Paid Holidays
• Medical, Vision and Dental Coverage
• 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)
• Corporate Fitness Membership subsidy
• Employer-Sponsored Life, Accidental Death, Critical Illness, Long-Term Disability Coverage
• Generous Paid Time Off (PTO) Plan
• Health Savings Accounts
• Flexible Spending Accounts
• Internal Growth Opportunities

Compensation

• Will depend on experience and credentials.
• An additional stipend is available for Spanish/English bilingual employees

About Bridgeway Community Health

Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.

BEST Non-Profit Award

For 10 years, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon!

Council on Accreditation

Bridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance!

If this sounds like an environment for you, come join our team!

EOE AA M/F/Vet/Disability