Therapeutic Support Specialist

Job Description

Job Description

Therapeutic Support Specialist – FIRST Program

Location: Brockton, MA
Schedule: Monday - Friday 2:00pm-6:00pm
Salary Range: $22–$24/hour
FLSA Status: Exempt

Who We Are:

BAMSI has been “bringing people and services together” since 1975. Our FIRST Program supports youth and Transitional Age Youth (TAY) experiencing behavioral and emotional challenges through strength‑based, community‑focused services. We work collaboratively with families and providers to build resilience, independence, and long‑term success.

What We Offer:

• Time Off – Combined vacation, personal, and cultural holiday (based on eligibility)
• Paid holidays
• Specialized Paid Trainings
• Health and Dental Insurance (based on eligibility)
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities
Benefits vary based on position and scheduled hours.

Why BAMSI?

• Youth-Focused Impact: Support youth and young adults in building independence and life skills
• Holistic, Strength-Based Work: Help individuals grow through social, emotional, and skill‑based development
• Collaborative Care Model: Work alongside clinicians, families, and providers in a wraparound approach
• Flexible, Community-Based Role: Provide services directly in homes and communities

What You’ll Do:

The Therapeutic Support Specialist helps youth/TAY build life skills, strengthen relationships, and increase resilience through individualized and group supports.

• Support youth/TAY with visioning, goal setting, and future planning
• Assist in developing and implementing individualized action plans, treatment interventions, and behavioral goals
• Facilitate and monitor activities that promote socialization, boundaries, and community integration
• Teach independent living skills such as budgeting, shopping, transportation use, and self-care
• Support educational, career, and vocational planning (applications, interviews, etc.)
• Collaborate with Program Director, Clinician, caregivers, and providers to ensure coordinated care
• Assist in safety planning and support youth during crises
• Advocate for youth/TAY to ensure services are strengths‑based and culturally responsive
• Document progress, outcomes, and action plan updates in a timely and accurate manner
• Utilize self-assessment data to support transition planning
• Celebrate youth and family progress and achievements
• Provide transportation to appointments and activities as needed
• Participate in supervision and team meetings
• Follow all BAMSI/DMH policies, including safety and universal precautions
• Perform additional duties as assigned

What You Bring:

Education & Experience:
• Associate or Bachelor’s degree in a human services field required
• At least one (1) year of experience working with youth/TAY with mental, behavioral, or emotional challenges

Skills & Knowledge:
• Strong interpersonal, communication, and problem-solving skills
• Understanding of mental health, trauma, domestic violence, substance use, and family systems
• Knowledge of the Wraparound model preferred
• Familiarity with DMH, DCF, DDS, DYS, DOE and CBHI services (ICC, IHT, TM, ABA, FS&T, outpatient) desired
• Strong organizational, documentation, and computer skills

Additional Requirements:
• Ability to work a flexible schedule, including evenings
• Willingness to transport youth/families in personal vehicle
• Ability to travel up to 80% within BAMSI service region
• Valid driver’s license and reliable transportation required

Why This Role Matters:

As a Therapeutic Support Specialist, you play a key role in helping youth build confidence, develop essential life skills, and create meaningful connections. Your work directly supports young people in achieving independence, stability, and long‑term success.

Monday - Friday 2:00pm-6:00pm
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