Case Manager I

Job Description

Job Description

Description:

Hi There,

You found a gold star Company. Keeping with our gold star commitment, lets talk about the patients we serve. We have lots of data about how desperately our current and prospective patients want to experience more from life. So, before you keep reading:

• Are you experiencing MORE from life? If you are, we might be the place for you. Our Team is vibrant, motivated, educated and engaged.

Not everyone will fit in here. Some people are looking for telehealth or private practice pace. Working in mental health environment like this requires experience and courage and a lifelong dedication to mental healthcare. Gold star customer service takes self-trust and commitment.

This role is IN PERSON 5 days per week. We are a residential treatment center for addiction, mental illness and family care.

We are Joint Commission accredited and require all Case Managers to be excellent at documentation and exceptionally organized. 

Do you:

• Want to change the world?
• Are you practicing your own integrative care and personal care?
• Do you want to influence families in a REAL way?
• This is an in person role and your work will be education (groups), individual care and miscellaneous duties to contribute to our environment of health and hospitality. Do you manage your time like a boss and like being around others?

If you answered yes to the above FIVE bold questions above, keep reading and check out the Job Requirements.

Requirements:

Our Case Manager scope is different than most clinics. Here, you will be part of an interdisciplinary psychiatric team and you will:

• Use DBT, CBT and REBT to build the proprietary Solstice 13 Skills
• Document on shift only and leave work at work
• See / care for patients individually and in group
• Case coordinate with LCSW, Intake, LADAC, Psychiatrist, DO, RD, LVN, RN and PA-C
• Respond appropriately to different situations common among dual diagnosis and mental health disorders, including those with behavioral and developmental needs
• Apply Massachusetts General Collaborative Problem Solving skill building and intervention for symptomatic relief across all ages
• Utilize behavioral interventions and communication tools to provide effective feedback to patients

Will you:

• Be able to recognize and respond to critical improvements in patient behaviors?
• Become familiar with and use behavioral redirection techniques?
• Know how to respond to negative behaviors appropriately?
• Target reinforcer frequency, duration and intensity to improve functional status as quality of life?
• Work under high-stress situations and stay calm and kind?
• Maintain self care outside of work hours?
• Manage a residential caseload of 5 patients?
• Manage an outpatient caseload of 10 patients at RTC, PHP, IOP?
• Manage patient crisis situations?
• Act as liaison/advocate for information regarding medication changes, treatment, changes in treatment plan, discharge planning, etc.
• Exhibit significant reliable habits, including timeliness and organizational skills?
• Follow mandatory reporting laws for children, disabled or older adults and other protected populations in a timely manner as indicated by Texas Regulations?
• Monitor patient attendance in treatment program, motivationally interviewing pt and practicing coping skills with pt and their family?
• Regularly follow all individual and group billing procedures and accurately enters information on correct form?

Do you have:

• Experience in group facilitation?
• Effective written/verbal communication in English?
• Knowledge of psychiatric diagnosis, terminology, and medical record charting basics such as DAP, treatment planning and crisis intervention?
• A license in good standing?
• Are you a Master's Level student or Associate?

Differences between Case Manager I and Case Manager II:

• Clinical Supervisor and LCSW oversee the work of Case Manager I.
• Case Manager I hold a Master's degree in a non clinical field and is willing to additionally achieve a 8 hour certification before employment begins.

Act today before our Case Manager I opening is filled!