Remote Contact Center Team Lead
$18.75 per hourSagility
A leading healthcare services company is seeking a Supervisor for their Contact Center in El Paso. This entry-level position involves coaching a team to meet performance metrics and improve service quality. Candidates should have at least 1 year of supervisory experience in a customer service environment, preferably in healthcare, and possess excellent interpersonal and problem-solving skills. Competitive salary starting at $18.75, along with various benefits including medical, dental, and 401K options. #J-18808-Ljbffr
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- ...USA, with a strong call center footprint and operations... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...expanding, industry-leading organization. Are you... ...to manage and support a team of customer service agents...Remote workFull timeTemporary workCasual workWork at officeLocal area
- Driving team performance in a remote environment, the full-time Contact Center Team Lead will guide agents in generating vacation package sales and scheduling ownership tours while maximizing productivity and achieving sales goals. Key responsibilities Monitor daily team...Remote workFull time
$27 per hour
...position is available in the Call Center for a Customer Service Team Lead/Trainer. This position reports directly... ...; utilizing SAP and sinch /Contact Center data for quality assurance and... ...hybrid schedule (3 days office/2 days remote). However, based on business needs—...Remote workHourly payFull timeSummer internshipH1bWork at officeLocal areaImmediate startMonday to Friday$19 - $21 per hour
Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville, IL Department Service Desk Reports to Contact Center Manager in Naperville, IL Schedule Overnight Shift: 1... ...an experienced Junior Contact Center Team Lead to supervise overnight operations...Remote workShift workNight shiftDay shift$21 - $23 per hour
...Contact Center Team Lead - Application Support We are interested in every qualified candidate who is eligible to work in the United States.... ...roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration...Remote workHourly payFull timeSummer workWork at officeLocal areaMonday to FridayShift work- ...Opportunities Continuous Improvement Lead Consultant Location: Remote EDCi provides infrastructure and call center technology services and... ...on EDCi’s Experience Sales team, taking ownership of... ...clients, related to our top contact center platforms. Strong...Remote workCasual workWork from homeFlexible hours
- Walmart Work From Home Jobs - (Remote Job) seeks career-minded, customer-centric individuals in the USA to join the Walmart Contact Center as part-time Team Leaders focused on delivering best-in-class service. You will support agents, monitor metrics, and ensure service...Remote jobPart timeWork from homeFlexible hours
- ...Team Lead Position MCI is one of the fastest-growing tech-enabled business... ...in the USA, with a strong call center footprint and operations that extend... ..., and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...USA, with a strong call center footprint and operations... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...expanding, industry-leading organization. We are... ...engaged, high-performing team environment. The ideal candidate...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area
$100k - $166k
...solutions for every customer-facing team — spanning social media... ...feedback, and omnichannel contact center management — enabling enterprises... ...will be equally comfortable leading new customer implementations... ...United States - Washington - Remote; United States - Oregon - Remote...Remote workFull timeLocal areaImmediate startWorldwideVisa sponsorshipFlexible hours$143.32k - $273.93k
...military spouses. USAA roles may offer remote or hybrid flexibility for active-... ...Decision Science Analyst Lead serves as a strategic partner to Contact Center leaders, leveraging advanced analytics... ...discussions with cross-functional teams, understand highly complex business...Remote workFull timeH1bWork at officeHome officeFlexible hoursShift work- Call 4 Health is seeking a Team Lead to supervise day-to-day operations while ensuring employee performance and motivation. The Team Lead... ..., and excellent communication skills. Join our dynamic team in a fast-paced call center environment. #J-18808-Ljbffr Call 4 HealthRemote job
- Agilant Solutions, Inc. is seeking a Junior Contact Center Team Lead to supervise overnight operations for retail and MSP services. You will coach staff, manage escalations, and ensure 24/7 service delivery with minimal supervision. The role requires strong customer service...Remote jobNight shiftWeekend work
- A leading behavioral research organization is seeking an experienced Call Center Team Lead in Boca Raton, Florida. This remote position will involve overseeing daily operations, managing staff, and maximizing efficiency. Responsibilities include training team members,...Remote job
- ...Freedom Boat Club is hiring a Call Center Manager to lead our customer service team and deliver an exceptional member... ...experience. You will oversee daily contact center operations, coach staff,... ...fast-paced environments. This fully remote role offers a competitive pay and...Remote job
- Humana seeks an IFG Call Center Manager to lead the Medicare-focused contact center, driving service quality, CMS compliance, and performance excellence. You will oversee enrollment, eligibility, claims, and benefits inquiries while mentoring supervisors and agents. Responsibilities...Remote job
$126.3k - $173.7k
...Product organization is seeking a Lead Product Manager to drive the... ...with cross-functional teams to deliver scalable solutions... ...cases across web, mobile, CRM, contact center, and third-party integrations... ...This role is 100% remote anywhere in the US but will primarily...Remote workPermanent employmentFull timeTemporary workH1bWork at officeWork from homeHome office- ...Opportunities Job Summary We are seeking an experienced Call Center Team Lead to join our team. In this role, you will oversee our call center... ..., written, and interpersonal communication skills This is a remote position. #J-18808-Ljbffr American Behavioral Research...Remote workWork at office
$111.8k - $173k
...hybrid in-office applicants or remote applicants residing in states... ....YOUR ROLEAs an Operations team member, you’ll play a crucial... ...efficiency, and business results.Lead and develop frontline leaders... ...performance outcomes.Utilize contact center technologies and CRM...Remote workFull timeWork at officeLocal area- A sales enablement company is seeking a Contact Center Administrator to manage operations and improve performance metrics for their sales call... ...to detail, and effective communication abilities. This is a remote position for candidates based in the United States offering a...Remote job
$25 - $36 per hour
The Client Services Program Lead is accountable for managing a base... ..., acting as the primary contact for ongoing business. The Program... ...actions performed by the client team are in compliance with the... ...functional departments (i.e., Contact Center, Centralized Team, Mail Center...Remote jobHourly payFull timeHome office- ...Providing delivery leadership and portfolio governance support for the Contact Center Technology organization, the remote contract Lead Business Systems Analyst will coordinate strategic initiatives, executive reporting, capacity planning, and financial management across...Remote workContract work
- ...Motivating and guiding a team in a fast-paced remote environment, the full-time Customer Experience Center Lead will monitor performance, conduct training, and enhance patient... ...knowledge Three years of experience in a contact center or customer care environment...Remote workFull time
$21.5 per hour
...weekends (two weekdays off) Position Summary The Night Call Center Team Lead oversees evening call center operations, ensuring exceptional... ...operations as needed. Working Conditions Fully onsite role; remote work permitted only in rare emergencies with prior approval....Remote workCasual workWork at officeShift workNight shiftAfternoon shiftWeekday work- ...United States of America) Job Summary: The Team Leader is responsible for oversight of... ...stay, and reimbursement accuracy.The Team Lead of On-site UM is responsible for Training,... ...and administrative compliance. Unlike remote roles, this position relies heavily on real...Remote workFull timeImmediate startShift work
$60k - $80k
...outsourced vendors and operates a contact center supporting more than 22,000... ...across the country. Our team is committed to: Working shoulder... ...Position Overview The Lead Routing Analyst is responsible... ...outcomes at scale. Location Remote Responsibilities Route Execution...Remote workSummer workFlexible hours$146.7k - $339.3k
...What you can expect As Lead Product Manager for Revenue... ...category for Zoom. About the Team We build the AI layer... ...hybrid approach is centered around our offices and remote work environments. The work... ...better with products like Zoom Contact Center, Zoom Phone, Zoom...Remote workFull timeWork at office- Lead a team of 12-16 Incident Coordinators with coaching and development. Drive performance across productivity, quality, and customer... ...'ll Bring: Previous leadership experience in a fast-paced contact center. Strong people-management and communication skills. Working...Remote jobFlexible hours
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