Especialistas en Retención de Clientes - Atención al Cliente y Cobros
$16 - $18 per hourMAJIK Rent To Own
Job Description
Job Description
Description:
¡4 veces reconocidos como uno de los Mejores Lugares para Trabajar en Pensilvania (2022–2025)!
¿Buscas más que solo un empleo?
En Majik , construirás relaciones auténticas, podrás ganar bonos y desarrollar una carrera con oportunidades de crecimiento.
¿No tienes experiencia en la industria de renta con opción a compra? ¡No hay problema! Nosotros te capacitamos.
"Disfruto trabajar en Majik porque todos los días tengo la oportunidad de ayudar a las personas a resolver problemas, convirtiendo situaciones difíciles en soluciones que realmente marcan la diferencia." — Donae
¿Quiénes Somos?- Servimos a los Demás
- Hacemos lo que Sea Necesario
- Nos Hacemos Responsables
¡Nos apasiona ayudar a nuestros empleados a crecer y brindar experiencias excepcionales a nuestros clientes!
Salario y Beneficios- $16–$18 por hora + Bono mensual por participación en las ganancias (basado en el desempeño)
- 3 semanas de PTO + Días festivos pagados
- Plan 401(k) con aportación de la empresa (hasta un 6%)
- Seguro médico, dental y de visión de bajo costo
- Descuentos para empleados + Programa de recompensas por lealtad
- Oportunidades de crecimiento profesional (¡promovemos desde dentro!)
- Pago semanal
- ¡Los candidatos bilingües pueden calificar para un pago adicional!
Lo Que Harás
- Administrar las cuentas de los clientes y trabajar de manera proactiva para mantenerlas al día.
- Analizar la actividad de las cuentas y determinar las soluciones más adecuadas.
- Comunicarte con clientes, referencias y propietarios de viviendas.
- Cobrar y procesar pagos con precisión, tanto en la tienda como durante visitas en el campo.
- Mantener documentación y registros de cuentas precisos y actualizados.
- Realizar visitas de campo de manera profesional y eficiente.
- Resolver las inquietudes de los clientes mientras proteges los estándares de la empresa.
- Alcanzar y superar las metas de desempeño relacionadas con la cobranza y la retención de clientes.
- Diploma de escuela secundaria o GED.
- Se prefiere al menos 1 año de experiencia en cobranza, ventas al por menor o puestos enfocados en el servicio al cliente.
- Excelentes habilidades de comunicación y resolución de conflictos.
- Persona organizada, con gran atención a los detalles.
- Automotivada, responsable y orientada a resultados.
- Capacidad para utilizar sistemas informáticos para administrar cuentas.
- Licencia de conducir válida con un historial de manejo asegurable.
- Disponibilidad para viajar localmente para realizar visitas a clientes.
- Capacidad para levantar hasta 25 libras (con ayuda para artículos más pesados).
- Tiempo completo (40 horas por semana ), con una semana laboral de 5 días .
- Lunes a viernes: 10:00 a. m. – 7:00 p. m.
Sábados: 10:00 a. m. – 6:00 p. m. (obligatorio)
Domingos: Cerrado. - Los horarios pueden variar según las necesidades del negocio.
Blue Ocean Brands no realiza pruebas rutinarias de detección de drogas antes de la contratación. Sin embargo, podrá requerir una prueba en situaciones como sospecha razonable, accidentes laborales o cuando así lo exija la ley.
Vacancy posted 20 days ago
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