Office Manager & HR Coordinator

Job Description

Office Manager & HR Coordinator
Full-Time, Non-Exempt: Monday - Friday Schedule
$32.70 - $36.05 / hour (DOE)
Create an Exceptional Workplace. Drive Organization. Make an Impact at ECG.

About Expansion Capital Group (ECG)

ECG provides financing solutions that help small businesses access the capital they need to grow. Our team specializes in efficient, non-traditional lending, balancing speed with strong credit discipline and a commitment to doing things the right way.

We are looking for an Office Manager & HR Coordinator to join our Human Resources team.

This role is ideal for someone who enjoys creating an organized, welcoming workplace while supporting a variety of Human Resources functions.

You'll play a key role by keeping ECG's office running smoothly, coordinating workplace operations, and supporting the HR processes that contribute to a positive employee experience.

If you're highly organized, proactive, and enjoy variety in your work, this is a great opportunity to make a visible impact across the organization.

In this role, you'll coordinate office operations, partner with leaders and employees across the company, and help ensure both our workplace and HR operations run efficiently.

What You'll Do

• Manage the day-to-day operations of ECG's office to maintain a clean, organized, safe, and professional work environment
• Coordinate office vendors, facilities, maintenance requests, office supplies, equipment, mail, shipping, and workplace services
• Coordinate company meetings, leadership meetings, employee events, training sessions, and workplace logistics
• Welcome employees, candidates, customers, vendors, and visitors while creating a professional and welcoming experience
• Serve as ECG's HRIS subject matter expert by maintaining employee data, supporting workflows, generating reports, and troubleshooting system issues
• Administer employee benefits, leave programs, qualifying life events, and employee inquiries
• Maintain confidential employee records while coordinating I-9 administration, ADA accommodations, work visa processes, compliance reporting, and record retention
• Coordinate onboarding and offboarding activities, including workspace readiness, system access, equipment, and required documentation
• Provide day-to-day HR administrative support to employees and leaders
• Identify opportunities to improve office operations, HR processes, and administrative workflows

What You'll Learn

• Office management and workplace operations
• Vendor, facilities, and workplace coordination
• HRIS administration and Human Resources operations
• Employee benefits, leave administration, and HR compliance
• Cross-functional collaboration across multiple departments
• Process improvement strategies that support organizational efficiency

Why Join Us

• Unique Opportunity: Enjoy a role that combines office management with Human Resources administration
• Meaningful Impact: Help create an organized workplace and a positive employee experience
• Professional Growth: Expand your knowledge of office operations, HR administration, and business processes
• Variety: Every day brings new opportunities to solve problems, improve processes, and support the organization
• Collaborative Team: Work closely with leaders and employees across the company
• Growing Organization: Join a company that values continuous improvement and employee development

Work Environment

• In-office position based in Sioux Falls, SD
• Professional office environment with regular interaction with employees, leaders, candidates, visitors, vendors, and customers
• Occasional evening or weekend work may be required based on business needs

What We're Looking For

Strong candidates typically have experience in:

• Office management or workplace coordination
• Human Resources administration
• HRIS administration and employee record management
• Employee benefits and leave administration
• Facilities coordination and vendor management
• Managing multiple priorities in a fast-paced professional environment

You'll Thrive in This Role If You Are:

• Highly organized and detail-oriented
• Proactive and resourceful
• Service-oriented and approachable
• Comfortable managing multiple priorities
• A strong communicator with excellent follow-through
• Dependable, trustworthy, and professional
• Passionate about creating an organized, welcoming workplace

Job Requirements

Required Experience

• High school diploma or GED
• Three or more years of progressively responsible experience in office management, office administration, Human Resources administration, or a combination of related experience
• Experience using an HRIS to maintain employee data, process transactions, support workflows, and generate reports
• Working knowledge of HR administrative practices, confidential recordkeeping, employment documentation, and employment-related compliance requirements
• Strong organizational, communication, and time management skills
• Ability to manage multiple priorities while maintaining accuracy and attention to detail
• Ability to handle confidential information with discretion and professionalism
• Proficiency with Microsoft Office and the ability to learn new business systems and technology

Preferred Experience

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field
• Experience with Paylocity or another HRIS platform
• Experience administering employee benefits and leave programs
• Experience coordinating ADA accommodations, Form I-9 administration, or employment-based work visa processes
• Experience supporting HR operations in a multi-state organization
• PHR, SHRM-CP, or another applicable HR certification

Equal Opportunity Employer

Expansion Capital Group is an equal opportunity employer and considers all applicants without regard to protected characteristics.