AV Service Coordinator

Description

A client of TEKsystems is a leader in office space planning, design and installation. They are currently looking to make an addition to their service team. This group focuses on providing repairs and service to existing customers, they also support sales, installation, warehouse, vendors and clients. This is a position that will require strong administrative, data entry and customer service skills. We are looking for someone with a mechanical aptitude, understands how to use tools to repair office furniture.

The right candidate will be responsible for handling all Audio Visual Installs. Working directly with the internal project managers, and following up with clients from time to time.

Responsibilities Include:

• Secure labor for installations.

• Timely installation of AV projects.

• Install arrivals communicated to customer(s).

• Build installation schedules into the future.

• Fleet utilization

• Teamwork: schedule installations with AV Project Managers.

Typical Day:

• Schedule technicians and commissioners to projects and publish for visibility to the team.

• Secure labor for installations: Internal Technicians and sub-contractors for nationwide installations.

• Manage sub-contractor contractual agreements. Maintain the list of subcontractors retained.

• Find subcontractors in outstate markets. Multiple entities required in markets.

• Match installation and commissioning requirements with appropriate skill sets.

• Work closely with AV Install Manager and Project Managers to get installs staffed.

• Onboard sub contracted labor groups.

• Modify the install and commissioning schedule as required.

• Manage internal and external communications related to installation schedule.

• Maximize fleet efficiency through effective route dispatching. Rent vehicles as required.

• Service customers timely.

• Other work as directed.

Skills

customer service, data entry, Scheduler

Top Skills Details

customer service

Additional Skills & Qualifications

HS Diploma

3+ years of work experience in customer support and coordination of services

Computer Savvy with Excel - managing data across multiple spreadsheets

Technical aptitude required - supported a consumer product or technology

Prefers experience with Audio Visual Technology

Prefers ticketing experience to track and resolve issues

Experience Level

Expert Level

This is a Contract to Hire position based out of Plymouth, MN.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Plymouth,MN.

This position is anticipated to close on Jun 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.