Jira Administrator
Cynet Systems
Jira Administrator
Requirement/Must Have:
- 10+ years of experience as a Jira Administrator (Cloud preferred).
- Deep expertise in workflow configuration, schemes, and permissions.
- Strong scripting experience in Groovy (ScriptRunner), Python, or similar.
- Experience with REST API integrations.
- Experience with toolchain integrations (e.g., GitHub, CI/CD systems).
- Proven ability to manage multi-team / multi-org Jira environments.
Responsibilities:
- Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules).
- Ensure platform scalability, governance, and alignment with enterprise operating models.
- Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting.
- Build advanced automations to reduce manual intervention and improve cycle time.
- Develop and maintain scripts using tools such as ScriptRunner (Groovy) and REST APIs (Jira, GitHub, ServiceNow, etc.).
- Enable integrations across toolchain (Jira ↔ GitHub, Jama, CRM, internal systems).
- Design and implement AI-assisted workflows and decision agents, including intelligent triage assignment, automated work classification and routing, and context-aware recommendations.
- Partner with AI teams to operationalize agent-based automation within Jira workflows.
Nice to Have:
- Experience implementing AI-driven workflow automation.
- Familiarity with agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration).
- Exposure to large-scale software delivery environments (Agile / SAFe).
- Exposure to enterprise data models and taxonomy design.
Skills:
- Automation.
- Scripting.
- Agentic AI.
Vacancy posted 5 days ago
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