Jira Administrator

Cynet Systems

Austin, TX

Jira Administrator

Requirement/Must Have:

10+ years of experience as a Jira Administrator (Cloud preferred).
Deep expertise in workflow configuration, schemes, and permissions.
Strong scripting experience in Groovy (ScriptRunner), Python, or similar.
Experience with REST API integrations.
Experience with toolchain integrations (e.g., GitHub, CI/CD systems).
Proven ability to manage multi-team / multi-org Jira environments.

Responsibilities:

Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules).
Ensure platform scalability, governance, and alignment with enterprise operating models.
Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting.
Build advanced automations to reduce manual intervention and improve cycle time.
Develop and maintain scripts using tools such as ScriptRunner (Groovy) and REST APIs (Jira, GitHub, ServiceNow, etc.).
Enable integrations across toolchain (Jira ↔ GitHub, Jama, CRM, internal systems).
Design and implement AI-assisted workflows and decision agents, including intelligent triage assignment, automated work classification and routing, and context-aware recommendations.
Partner with AI teams to operationalize agent-based automation within Jira workflows.

Nice to Have:

Experience implementing AI-driven workflow automation.
Familiarity with agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration).
Exposure to large-scale software delivery environments (Agile / SAFe).
Exposure to enterprise data models and taxonomy design.

Skills:

Automation.
Scripting.
Agentic AI.

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Vacancy posted 3 days ago

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