Human Resources Generalist

Company Description

Together / A Future Without Limits

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college/career-preparatory, public charter schools serving approximately 5,000 elementary, middle, and high school students, and over 2,000 alumni. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise: To build academically excellent schools that create unlimited opportunity for all students. For 20 years, we have a proven track record of preparing students for success in college, career, and beyond.

At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you're part of a national network that's leading the way in getting students from underserved communities to and through college, and beyond. As the largest charter school management organization in New Orleans, we serve nearly 15% of the city's students, so we need passionate teammates to join us to make their impact at KIPP. Where will YOU take us? Click here to learn more about teaching and working at KIPP!

Job Description

At KIPP, our people are the heart of our work. The HR Generalist is KNOS's frontline people-operations lead for onboarding, offboarding, HRIS stewardship, and payroll data integrity, making sure every teammate's employment journey is smooth, timely, and compliant so schools can stay focused on students. The role executes end-to-end new-hire activation and separations, maintains accurate ADP records and digital personnel files, supports supplemental compensation and compliance operations (stipends, garnishments, non-employee clearances), and partners with Payroll/Finance and school leaders to ensure clean handoffs and clear communication.

Success looks like on-time clearances and separations, near-perfect first-paycheck accuracy with minimal post-pay corrections, and audit-ready records that meet KNOS policy and state and federal requirements. By driving consistent processes and continuous improvement across the employee lifecycle, the HR Generalist advances equitable, dependable operations that support retention and high performance across the network.

This is an in-person role.

The HR Generalist works on-site at the KNOS regional office and partner schools every working day. This role requires daily, hands-on presence to facilitate onboarding sessions, manage confidential personnel files, and coordinate directly with school-based teams; it is not eligible for remote or hybrid work.

Onboarding, Clearances & New-Hire Activation

• Drive end-to-end new-hire activation in HRIS once an offer is accepted, completing all employment and payroll data (demographic, job, compensation, tax, direct deposit, I-9) in time for the first paycheck.
• Facilitate and support new hire onboarding and orientation on-site
• Review background-check results, flag exceptions to HR leadership, and document clearance outcomes before an employee's start date.
• Manage mid-year onboarding cycles and set up hourly/para roles correctly (employee group, FLSA status, pay group, time & attendance).
• Assign and track required training (e.g., mandated reporting, ethics) and maintain rosters.

Offboarding & Separations

• Execute accurate, timely employee separations.
• Complete state-required forms such as LWC Form 77.
• Respond to unemployment claims and other state agency requests within required deadlines.

Digital Records

• Maintain accurate records in HRIS, ensuring precision, timeliness, and completeness of employee records across the full lifecycle.
• Maintain secure digital personnel files.

Payroll, Compensation & PAF Operations

• Process pay changes
• Provide clear, first-line answers to employee pay questions and escalate complex issues appropriately.

Verification, Records & Regulatory Reporting

• Complete employment and income verifications, statutory disclosures, and Public Service Loan Forgiveness (PSLF) employer certifications within service-level expectations.
• Maintain personnel record retention and audit readiness in line with KNOS policy and applicable state and federal law.

Cross-Functional Collaboration & HR Support

• Cross-train with peer HR Generalists to ensure seamless coverage across onboarding, offboarding, payroll prep, and HR systems.
• Maintain clear communications, FAQs, and tracking tools so stakeholders always know what's due and when.
• Write and maintain HR standard operating procedures and templates, and cross-train with peer HR Generalists to ensure seamless on-site coverage.

Qualifications

The following are required for the role:

• Education & Credentials: Bachelor's Degree
• Experience: 3-5+ years broad HR experience or K-12 school administrative experience
• Knowledge: Core HR: C lassification & compensation basics, FLSA, HR file hygiene, I-9/E-Verify, and HIPAA and FERPA awareness for staff; Investigations support and documentation best practices.
• Technical Skills & Tools: HRIS/Payroll platforms; Google Workspace/Microsoft 365; e-signature; form automation; Excel/Sheets trackers; HR ticketing or case management.
• Personal affinity to our mission and vision, as well as demonstrated commitment to our 5 core beliefs - Relentlessness, Elevation, Achievement, Community, and Hope
• Offers are contingent upon successful completion of a professional reference check, proof of identity and work authorization (all KNOS employees must complete an I-9 Employment Eligibility Verification form), a state background check, and verification of teaching experience

The following are strongly preferred for the role:

• ADP proficiency
• Experience in hands-on onboarding/offboarding, employee relations intake, compliance administration, and benefits & leave support
• K-12 education or multi-site nonprofit experience
• SHRM-CP/PHR; Mediation/conflict-resolution training; bilingual skills; Exposure to workers' comp claims

Commitments

• Maintain a friendly, respectful, professional and courteous attitude with all people, including all KNOS employees, Board members, community and philanthropic partners, funders, and vendors.
• Model superior customer service behavior by maintaining positive relationships with all KNOS stakeholders.
• Contribute as a positive and effective team member; work effectively with other team members to accomplish KNOS goals.
• Be prompt and available for flexible scheduling; be honest and fair in all professional dealings.

The physical demands and environmental conditions described below are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of the role. All of these physical requirements should be able to be performed with clarity, coherence and connectedness of the KNOS vision, and reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Physical & Mental Demands
While performing the duties of this job, the individual is regularly required to communicate information and ideas effectively so others will understand. Must be able to exchange accurate information in these situations, including noisy environments such as cafeterias and playgrounds, to more moderate situations such as classrooms or large group professional settings

• Specific vision abilities required by this job include the ability to observe details at close range (within a few feet of the observer).
• Read, analyze, and interpret data (emails, memos, letters, etc.) and maintain visual attention and mental concentration for significant periods of time.
• Able to sit and work at a desk/computer for extended periods of time and lift/move up to 30 lbs occasionally

Work Environment

• Duties are performed both remotely and in an office environment and may require traveling to other school facilities using employee's personal transportation.
• This role routinely uses standard office equipment such as laptop computers and various digital devices.
• This is a full-time position; days and hours of work are typically Monday through Friday, 8:30 AM to 4:30 PM. Occasional evening and weekend work may be required as job duties demand.

Work Authorization

• Applicants must be currently authorized to work in the United States for any employer.

Additional Information

• Compensation is competitive and commensurate with experience, and we routinely engage in compensation analysis for all roles across the organization to ensure that we remain competitive in the market
• 403(b) retirement plan - KNOS matches 100% of employee contribution up to the first 5% of salary and any bonuses. Vested immediately in 403(b)
• KNOS employees are eligible for health and wellbeing benefits starting the first day of the month following their Date of Hire
• Comprehensive, customizable health coverage, including disability, life insurance, hospital indemnity, FSAs for health and dependent care, and free dental and vision for employees
• KNOS employees are provided ~30 paid holidays and additional paid time off
• Opportunities for on-going professional development

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This job description shall not constitute or be construed as a promise of employment or as a contract between KNOS and any of its employees.

KIPP New Orleans Schools is an Equal Opportunity Employer:

At KIPP New Orleans Schools, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. KNOS expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of KNOS employees to perform their expected job duties is absolutely not tolerated.

KNOS complies with applicable state and local laws governing non-discrimination in employment in every location in which the KNOS has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Contact Us:

Please contact our regional Talent Team at View email address on click.appcast.io with any questions.