TA Operations and Systems Specialist

Role Description

The Talent Acquisition Operations & Systems Specialist is responsible for supporting the operational infrastructure behind Nava’s Talent Acquisition function. This role focuses on:

• Recruiting systems operations
• Workflow governance
• Reporting integrity
• Dashboard support
• Pipeline operations
• Scalable recruiting processes across the organization

This person will play a key role in maintaining the integrity of Nava’s recruiting workflows and reporting structure within Greenhouse while supporting operational consistency across Talent Acquisition, Staffing, and Hiring teams. This is a highly collaborative and operationally critical role for someone who thrives in:

• Systems thinking
• Process improvement
• Operational problem-solving
• Building scalable recruiting operations

Success in this role means:

• Maintaining accurate and trusted recruiting data
• Improving workflow efficiency
• Supporting operational reporting and dashboards
• Identifying process gaps before they become larger issues
• Helping Talent Acquisition scale through operational discipline and systems integrity

Qualifications

• Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments
• Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms
• Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics
• Experience identifying workflow gaps and improving operational processes
• Strong systems-thinking and operational problem-solving skills
• Strong analytical and organizational skills with high attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities and operational initiatives simultaneously
• Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders
• 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles
• Bachelor’s degree or equivalent combination of professional experience and training

Requirements

• Experience with recruiting analytics, workflow governance, or operational reporting
• Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization
• Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems
• Experience supporting operational change management initiatives
• Experience with recruiting compliance audits or process governance
• Experience supporting sourcing, coordinator, recruiter, or pipeline operations workflows
• Strong process documentation and operational training skills
• Experience working in consulting, government modernization, digital services, or mission-driven organizations

Compensation

$110,000 - $120,000 USD

Other requirements

• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care