Administrative Coordinator

Administrative - Administrative Coordinator

Join a busy outpatient healthcare team as an Administrative Coordinator / Patient Service Representative for a 13-week assignment working 8-hour day shifts scheduled between 6:00 AM and 6:00 PM. Based primarily in Los Angeles, CA, this role also requires floating to the Los Feliz OBGYN clinic as needed. The Administrative Coordinator serves as the primary point of contact for patients, supporting front-office operations, patient registration, scheduling, insurance verification, referral coordination, and customer service while ensuring a positive patient experience in a fast-paced clinical environment.

Responsibilities include greeting and checking patients in and out, collecting co-payments and reconciling payments, verifying insurance eligibility and patient demographics, scheduling appointments, processing patient registrations, coordinating referrals and authorizations, handling patient and provider correspondence, answering and directing phone calls, explaining office policies and procedures, maintaining patient records within CS-Link/Epic, resolving patient concerns and escalating issues when appropriate, managing front-office workflow, sanitizing and maintaining workspaces according to department guidelines, and providing exceptional customer service while supporting daily outpatient clinic operations.

Requirements: High School Diploma or GED required Minimum 1 year recent experience in an outpatient clinic or medical office setting required Experience with medical insurance, referral processes, and benefit plans required Ability to read, understand, and respond to detailed written and verbal instructions required Experience with patient scheduling and registration required BLS Certification required 2+ years of recent Patient Service Representative experience preferred Experience with CS-Link/Epic preferred Knowledge of medical terminology preferred Must be willing to float to Los Feliz OBGYN as needed Two supervisor references from the last year required at submission