Automotive Warranty Administrator

Toyota of Olympia is a premier Toyota dealership committed to providing exceptional automotive experiences to our customers. With a reputation for excellence in customer service and a wide range of high-quality vehicles, we take pride in our commitment to meeting and exceeding customer expectations. As part of our dynamic team, you will contribute to the success of our dealership and play a key role in delivering a seamless and positive experience for our valued customers. Toyota Warranty Administrator Toyota of Olympia is looking for an experienced, detail-oriented Toyota Warranty Administrator to join our growing team. This is a critical role within our service and accounting operations. The right person will understand that warranty administration is far more than simply processing claims — it requires accuracy, organization, accountability, strong communication, and the ability to proactively manage a fast-moving workload while protecting both the customer experience and dealership profitability. We are a high-volume Toyota dealership with a strong reputation for customer satisfaction, a modern state-of-the-art facility, and a culture built around teamwork, professionalism, and continuous improvement. What You’ll Do Process and submit Toyota warranty claims accurately and efficiently Review repair orders and documentation to ensure compliance with Toyota warranty policies and procedures Monitor, reconcile, and follow up on outstanding warranty receivables and rejected claims Work closely with service advisors, technicians, parts, accounting, and management teams to resolve claim issues quickly and accurately Maintain proper documentation and organization of warranty parts and records as required by Toyota Stay current on Toyota warranty bulletins, policy updates, recalls, and procedural changes Assist in identifying process improvements that help maximize warranty efficiency and accuracy Help ensure the dealership is paid promptly and correctly for all warranty repairs performed Maintain professionalism and composure in a fast-paced, high-volume environment The Right Person For This Role The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities without sacrificing accuracy. They understand the importance of accountability, follow-through, and protecting the integrity of the dealership’s warranty processes. This role requires someone who: Is proactive and self-motivated Has strong attention to detail and excellent time management Communicates professionally and works well across departments Can identify and correct discrepancies before submission Thrives in a structured, process-driven environment Understands the importance of compliance and documentation Takes pride in doing things correctly the first time Maintains a positive, team-oriented attitude Qualifications Previous dealership Warranty Administrator experience required Toyota warranty experience strongly preferred Strong understanding of automotive repair orders, warranty processes, and dealership operations Experience reconciling warranty schedules and receivables Excellent organizational and administrative skills Strong computer skills and comfort navigating dealership software systems Ability to work independently while also collaborating with multiple departments Professional communication skills and strong follow-through Why Toyota of Olympia State-of-the-art facility and repair technology Strong leadership team and positive work environment Medical, dental, vision, life insurance, and 401(k) Paid vacation and holidays $30-$35/hr DOE Opportunities for growth and long-term stability Team-focused culture with strong employee engagement Schedule This is a full-time, in-person position based at Toyota of Olympia in Tumwater, WA. #J-18808-Ljbffr