Executive Assistant/CSRResponsibilities

Executive Assistant

ARC Group has an immediate opportunity for an Executive Assistant with a direct client in their Ft. Lauderdale, FL offices. The Executive Assistant will report to and assist the General Counsel with their schedule/calendar, communication, special projects, and at times communicating with customers during the legal claims process. We need someone who is detail-oriented, customer-focused, and has outstanding communication skills. Legal experience is a plus but not required. The Executive Assistant will play a crucial part in supporting our client's legal and claims departments, ensuring smooth operations and excellent service to clients. You will possess excellent communication skills and a commitment to delivering top-notch customer service.

Executive Assistant/CSR Responsibilities

• Assist legal professionals with case management, document preparation, and legal research.
• Organize and maintain legal files, ensuring accuracy and confidentiality.
• Prepare and draft documents and communication under the guidance of attorneys.
• Serve as a back-up point of contact to the CSRs for clients regarding claims inquiries and updates
• Manage schedules and appointments
• May act as the gatekeeper for the executives, screening calls, and emails, and prioritizing their communications.
• Manage and organize confidential and sensitive information.
• Prepare reports, presentations, and other materials as needed.
• Manage special projects and initiatives as assigned by the executives.
• Act as a liaison between the legal and claims teams as well as other departments and customers
• Provide timely and accurate information to clients on the status of their claims.
• Assist clients in navigating the claims process and address any concerns or questions.
• Maintain accurate and up-to-date records of legal and claims activities.
• Communicate effectively with clients, legal professionals, and internal teams.
• Draft clear and concise correspondence related to legal matters and claims.

Legal Assistant/CSR Requirements

• 3-5 years of experience
• A college degree is highly preferred work experience will be considered in lieu of this
• Possess excellent communication skills and a drive to deliver top-not customer service
• And understanding of legal terminology or processes is helpful but not required
• Adept at detailed record keeping

ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We are a no-fee agency for candidates.