Senior Manager, HR Business Partner- Customer Channels

Senior Manager, HR Business Partner - Customer Channels Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? For the role, we are looking for a partner who can shape overall people strategy for the business and who thrives in a fast paced, collaborative, and values-oriented environment. The Channels HR Business Partner team is looking for a Senior Manager, HRBP to work with internal clients to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; who thrives in a fast paced, collaborative, and values-oriented team. Key Responsibilities Provide strategic HR business partnership to one or more business groups Oversee and deliver HR solutions to the business, including people strategy, performance and talent management, culture and belonging, engagement and retention, organizational efficiency, workforce planning, and succession management Partner with the HR leadership team on planning and delivering HR solutions to the business Operate as a trusted advisor to our HR Centres of Excellence, serving as the expert on people and organizational issues Navigate a fast-paced environment with significant change; leveraging effective HR processes to enable the organization to innovate and grow Senior Leadership Responsibilities Embedded within the senior leadership team of one or more lines of business, HRBPs are accountable for leading and delivering strategic talent initiatives, including strategic workforce planning, including succession planning Proactive recruitment and retention strategies Organizational design and development Employment risk management, including employee relations strategies Data and trend analysis to incorporate within strategic decisions and talent plans Foundational Diversity, Inclusion and Belonging (DIB) practices Partner with Employee Relations, DIB, Learning & Development, Talent Acquisition, HR Operations, Compensation, People Analytics and Enterprise HR to develop solutions which attract, retain, and motivate world class talent Provide coaching to our leaders and advice on key areas such as leadership, teamwork, organizational design, strategy, etc. Create and support business outcomes with HR programs, initiatives and strategies leading to a market competitive advantage Develop data-driven, innovative and creative solutions with a willingness to push and challenge for transformative work Lead Card Channels-wide HR project work, partnering with peers within Channels and across the Card organization Key Qualifications Basic Qualifications High School Diploma, GED, or equivalent certification At least 5 years of client facing experience OR at least 5 years of consulting experience OR a combination Preferred Qualifications Bachelor’s Degree or military experience MBA or Master’s degree Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification 7+ years of client facing experience or 7+ years of consulting experience or a combination 6+ years of experience in Human Resources or Human Capital Consulting At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full‑time annual salaries for this role are listed below, by location. McLean, VA: $177,700 - $202,800 for Sr. Manager, HR Business Partner. Richmond, VA: $161,500 - $184,300 for Sr. Manager, HR Business Partner. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws and regulations. Capital One promotes a drug‑free workplace. #J-18808-Ljbffr Capital One