Customer Service Representative

Benefits:

• 401(k)
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

Our tight-knit team in Loveland Colorado is actively seeking a Customer Service Representative (CSR) to join us full-time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

• Competitive Compensation
• Flexible Scheduling
• Hard work collaboration humanity fun and laughter
• Career path development

More than anything were looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small passionate and fast-paced team that is fully invested in our companys success and we value contributions from each team member.

Customer Service Representative (CSR) Daily Tasks:

• Serve as the primary internal representative of the organization.
• Answer inbound calls assist walk-in clients and respond to emails.
• Convey our expertise in products services and capabilities to clients.
• Communicate client requirements to the support team.
• Convey to clients by telephone in-person or through email information about products or services; take or enter orders; and maintain communication regarding the status of their products.
• Complete estimates for requested services collect deposits or payments or arrange billing.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.

Customer Service Representative (CSR) Role Qualifications:

• Experience conducting customer needs assessments meeting quality standards for service and evaluating customer satisfaction.
• Ability to effectively build relationships with customers and teammates.
• Strong written and verbal communication skills.
• Desire to continuously look for ways to help people.
• Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

AlphaGraphics is an established leader in the Printing Design and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.

Compensation: $16.00 - $17.50 per hour

At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Required Experience:

Unclear Seniority