Medical Front Office Admin

Medical Front Office AdminWe're hiring a friendly, detail-oriented Medical Front Office Admin to support a busy specialty clinic with two Orange County locations. This is a high-visibility role at the front desk—ideal for someone who enjoys helping patients, managing multiple priorities, and keeping the day running smoothly for both patients and providers. You'll be the first point of contact for patients, coordinating scheduling, verifying insurance/authorizations, and ensuring charts are accurate and ready for each visit. If you're dependable, professional, and thrive in a patient-facing environment, we'd like to meet you.Key Responsibilities:Greet patients warmly, assist with check-in/check-out, and ensure a positive patient experienceAnswer and route incoming calls professionally; take accurate messages and follow throughProvide basic appointment instructions and help resolve routine patient questionsSchedule, confirm, and reschedule patient appointments while optimizing provider calendarsCoordinate scheduling across two clinic locations and communicate changes clearlyMaintain accurate patient demographics and appointment notes in the systemVerify eligibility and benefits prior to appointmentsSupport prior authorization workflows and track status as neededIdentify coverage issues early and communicate next steps clearly and professionallyPrepare patient charts prior to visits; ensure required documents are completePerform EMR/EHR tasks including scanning, uploading, and updating recordsMaintain organized documentation and follow clinic procedures for compliance and privacyCommunicate effectively with clinical staff and leadership to keep daily flow on trackAssist with general administrative tasks as assigned in a fast-paced medical environmentRequirements:High school diploma or equivalentReliable transportation (role requires commuting between Irvine and Laguna Woods)2-4 years front office experience in a medical setting (scheduling, phones, insurance verification)Knowledge of medical terminologyStrong attention to detail and ability to multitask without losing accuracyExperience using EMR/EHR systems and standard office software. NextGen experience is a plus.Strong phone etiquette, professionalism, and a patient-friendly communication styleSchedule and Work Location:Ability to work Monday to Friday 8:00 AM–4:30 PMFlexibility to work set site schedule:Monday/Wednesday/Friday - Laguna WoodsTuesday/Thursday - Irvine