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Customer-Focused IT Support Engineer (Remote/On-Site)

AWD online

Brooklyn, NY
  • Remote job

AWD online is seeking an IT Support Engineer / Service Desk Analyst to deliver remote and on-site technical support across Microsoft 365 and end-user devices, while managing tickets and documentation. You will work with the Service Desk Manager to meet service targets and support deployments and projects. The role emphasizes customer-facing support, strong troubleshooting, and the ability to travel between offices as needed, with 37.5 hours per week, Monday to Friday. #J-18808-Ljbffr AWD online

Vacancy posted 2 days ago
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