Digital Performance Manager

Role Description

As a Digital Performance Manager (DPM), you will play a critical role in driving client success by bridging execution and strategy. You will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support.

The ideal candidate is a detail-oriented problem solver who enjoys working with data and identifying opportunities for improvement. You are organized and able to manage multiple accounts and priorities effectively. You are also a strong communicator who can confidently interact with clients and internal teams, as well as a proactive contributor who takes ownership of accounts and follows through on deliverables. As a developing strategist who understands how digital marketing impacts dealership performance.

This is a full-time, salaried, remote-work position. Candidate must reside in the Continental U.S., all time zones welcome.

Responsibilities

• Manage the day-to-day performance of assigned dealership accounts, ensuring campaigns are optimized and aligned with client goals.
• Monitor pacing, performance trends, and KPIs across digital channels (Google, Meta, etc.).
• Conduct regular audits to ensure best practices are followed and identify opportunities for improvement.
• Execute and recommend optimizations to improve lead volume, cost efficiency, and overall ROI.
• Serve as a point of contact for routine client communication and performance updates.
• Support and lead client calls focused on digital performance reviews, insights, and next steps.
• Answer client questions and resolve issues in a timely and professional manner.
• Build strong working relationships with clients while reinforcing trust and transparency.
• Analyze performance data and translate findings into clear, actionable recommendations.
• Identify trends, risks, and opportunities across accounts and communicate insights to clients and internal teams.
• Support the development of performance recaps and reporting that tie digital marketing efforts to business outcomes.
• Identify and promote additional upsold solutions that will result in incremental performance for dealer client.
• Collaborate with internal teams (Account Coordinators, Data, and Performance teams) to ensure seamless execution.
• Maintain clear communication on account status, deliverables, and any performance risks or opportunities.
• Assist in onboarding new clients and launching campaigns successfully.

Qualifications

• Bachelor’s degree in Marketing, Advertising, Business, Communications, or related field, preferred.
• 2+ years’ professional experience in digital marketing, account management, or customer success.
• Experience with digital advertising platforms (Google Ads, Meta, etc.), highly preferred.

Requirements

• Strong analytical skills with the ability to interpret performance data and trends.
• Excellent communication and presentation skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple accounts and deadlines in a fast-paced environment.
• Google Ads Search/Display/Video certifications and Meta paid ads certifications, highly preferred.

Benefits

• Competitive compensation, plus commission.
• Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.

Next Steps

If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls please.