Client Success Director
Clavis Technologies
Job Title: Client Success Director Location: New York City, New Jersey, Boston, and Maryland. Duration: Fulltime Job Description / Responsibilities Own delivery and growth for Fortune 50 pharma accounts, driving $20M+ in annual consulting and delivery revenue Lead large, multi-program AI and GenAI initiatives, including field force transformation, omnichannel analytics, next best action, content tagging, patient services, and field force copilot solutions Partner closely with the Global Pharma Practice Head and India delivery teams across AI, MLOps, LLMOps, cloud engineering, and analytics Ensure strong client outcomes and satisfaction, with a target NPS of 70+ Serve as the primary senior client contact, managing executive relationships, escalations, and complex stakeholder environments Develop and execute account plans aligned to client priorities, including QBRs, MBRs, and joint business plans Represent full portfolio across AI, engineering, design, behavioral science, and pharma analytics Manage account economics, including utilization, margins, and delivery health Drive proposals, client presentations, and commercial discussions in support of new and expanded work Lead and influence cross-functional teams through indirect management, providing direction, coaching, and oversightAct as a long-term strategic partner to clients and an active contributor to the growth of the HLS practice Qualifications 20+ years of experience delivering and growing analytics and AI programs for Fortune 500 life sciences clients 10+ years of consulting experience in healthcare and life sciences 10+ years leading AI initiatives, including GenAI, for large enterprise clients Strong understanding of cloud platforms (AWS, Azure, or GCP) and enterprise AI delivery Proven commercial judgment with the ability to connect client challenges to business outcomes Experience engaging senior executives (CIO, SVP, VP) in strategic discussions Demonstrated ability to lead large, cross-functional teams through influence Comfortable operating in ambiguous, fast-moving environments Strong written and verbal communication skills Hands-on experience with proposals and executive-level client presentations Willingness to take ownership, learn from mistakes, and contribute beyond defined responsibilities #J-18808-Ljbffr Clavis Technologies
$120k - $155k
A healthcare solutions company is seeking a Director of RCM Analytics & Client Success to ensure operational excellence in client revenue cycle performance. This role involves monitoring AR metrics, leading operational improvements, and providing insight through advanced...SuggestedRemote job- A leading fintech company in New York seeks a Client Success Director to ensure clients successfully adopt and scale their banking platform. You'll manage the end-to-end client success plan, monitor client engagement, and maintain high satisfaction levels while collaborating...Suggested
$165k - $180k
Progyny, Inc in New York is seeking an experienced Client Success Manager to manage health plan clients. The role includes improving client relationships and defining business outcomes aligned with Progyny’s services. The ideal candidate will have 5+ years in client success...Suggested- ...Client Success Principal consultant We are a global, AI-first company and strategic partner to Fortune 500 organizations. Unlike traditional consulting or services firms, AI is our core businessânot an add-on. For over 25 years we have helped enterprises apply advanced...SuggestedHourly payFull timeLocal area
- ...Client Success Principal consultant We are a global, AI-first company and strategic partner to Fortune 500 organizations. Unlike traditional consulting or services firms, AI is our core business—not an add-on. For over 25 years we have helped enterprises apply advanced...SuggestedHourly payFull timeLocal area
- ...Job Description Job Description Job Title: Client Success Director – Healthcare & Life Sciences Locations: Multiple locations based on client demand, including New York City, New Jersey, Boston, and Maryland. Work Arrangement : Onsite. This role requires an...Hourly payFull timeLocal areaFlexible hours
- ...individuals who are motivated to make a meaningful impact on healthcare at scale. About the role We are looking for a Client Success Director to join our team. The Client Success Director will be responsible for overseeing clients in our largest market (5,000+...Remote workFlexible hours
$75k - $150k
...that drives performance, alpha, and market leadership. About the Client Partner Team Our Client Partnership team plays a critical role... ...problems, and positioning our platform as essential to their success. You’ll combine strong product knowledge with analytical insight...Full timeWork at officeHebbia
New York, NY4 days ago$123.5k - $164.7k
...Overview Iron Mountain is seeking a highly motivated Client Partner to join our North America Sales team. What You'll Do Drive Strategic Prospecting and Deal Closure – Own and nurture key executive & C‑suite/L2 relationships to understand and anticipate all potential...Contract workFlexible hoursIron Mountain Inc
New York, NY4 days ago- ...innovative technology and a team of ambitious humans, we're transforming the future of the creator economy. The Role As a Senior Client Success Manager covering our Key Accounts, you’ll be a trusted strategic advisor and operational expert for some of our most valuable...Remote workFlexible hours
Paid
New York, NY3 days ago $90k - $120k
...Dow Jones, Making Careers Newsworthy Dow Jones is a global provider of news and business information. We are seeking a Client Success professional to work with Wall Street Journal Barron’s Group advertising and events clients to ensure smooth and successful execution...Dow Jones
New York, NY4 days ago$75k - $90k
...safe and informed. Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity Job Summary The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution. As the primary...Full timeFlexible hoursNexxen
New York, NY3 days ago- ...institutional investors, investment banks, consultants and service providers. About The Role We’re looking for a motivated Enterprise Client Success Manager to join our team. This person will be responsible for driving product adoption, retention, and growth by delivering...Work at officeRemote work
FINTRX
New York, NY2 days ago $80k
...identifying opportunities to improve engagement, retention, and client outcomes. At The Wealthy Practitioner , we are transforming the... ...mistakes as we improve. Role Mission The Client Experience & Success Manager ensures our clients have a clear, organized, and high-quality...Full timeRemote workThewealthypractitioner
New York, NY3 days ago- ...Job Purpose The Client Success Manager is dedicated to ensuring retention and upgrading of our valued clients in the commercial space. This position is responsible for executing a proactive migration strategy, upselling and upgrading existing clients, working on strategic...Work experience placementWork at office
altafiber
New York, NY5 days ago $2,400 per month
...industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising. Senior Client Success Managers are trusted thought partners who lead day-to-day operations for high-value or high-complexity accounts, bringing...Temporary workSeasonal workFlexible hoursShift workInnovid
New York, NY4 days ago$75k - $85k
...profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us! Summary Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client...Work at officeRemote workHome officeCerebras
New York, NY2 days ago- ...Requirements 5+ years of experience in client-facing roles, ideally at a creative agency/consultancy or market research firm , Ability... ...for a high-performing, fast-learning, and energetic Sr. Client Success Manager to support our enterprise clients, lead the development...
Swayable
New York, NY4 days ago $95k - $110k
...based in New York City and Los Angeles, with team members located across the United States. About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted...Work from homeHome officeFlexible hoursOpenAP
New York, NY2 days ago$60k
...inclusion are absolutely core to our mission, and we are committed to those values in our hiring process. About This Role: The Client Success Manager will take a key role in managing our large and growing roster of sponsors and making sure they achieve their goals. In...Full timeContract workSummer holidayRemote workFrom Day One
New York, NY2 days ago$106k - $125k
...certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Client Success Manager – Role Overview Maven is looking for a commercially‑minded and strategic Client Success Manager to join our Client...Full timeContract workWork at officeLocal areaImmediate startRemote workFlexible hours3 days per weekMaven Clinic
New York, NY4 days ago$80k - $90k
...Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic... ...every day. This role reports directly to the Associate Director of Client Success and sits on the Revenue Strategy team. This...Work at officeFlexible hours2 days per weekBusiness Insider
New York, NY3 days ago$75k - $100k
...Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients...Work at officeOverseasCompStak
New York, NY4 days ago- ...time Remote Position . Overview Are you a proactive, tech-savvy, client-obsessed professional who wants to redefine what it means to... ...and improve operational efficiency.Track and report on client success metrics to inform and advise leadership decisions. Who You Are...Full timeRemote work
Flare Inc
New York, NY4 days ago - ...provider is seeking a Customer Account Manager to be the primary contact for client accounts, ensuring their satisfaction and managing relationships. This role requires experience in customer success or account management, along with a solid understanding of technology...Remote work
BairesDev
New York, NY2 days ago - ...improving the student experience across all aspects of campus life. We are currently searching for qualified candidates for Level II Client Success Manager. Please see the details for the position below. Title Level II Client Success Manager Location Remote within the US....Temporary workImmediate startRemote work
Campus Inc.
New York, NY2 days ago $70k - $80k
## Client Success Manager申请locations: USA - Remote - New Yorktime type: 全职posted on: 今天发布job requisition id: R1125740**Job Description:**... ...people on the revenue and operations teams, in addition to your director, to grow and retain your accounts.The role requires you to be...Temporary workWork at officeLocal areaRemote workFlexible hours2 days per week3 days per weekDentsu Aegis Network
New York, NY16 hours ago$110k - $130k
...The Role You will be joining the Customer Success Team, focused on Duco’s Buy and Sell Side Tier 2 financial services customers. Reporting... ...cross-departmentally to drive Duco to help our Sell Side clients achieve their desired results and deliver value Work closely with...Work at officeImmediate start3 days per weekDuco Technology Limited
New York, NY2 days ago- ...is disrupting performance marketing, delivering millions of new customers to brands every month. We’re actively looking for a Client Success Manager to join our Revenue team. As a Client Success Manager, you will be responsible for managing and optimizing client campaigns...Full timeRemote workWorldwideFlexible hoursShift work
NIFT NETWORKS Inc
New York, NY2 days ago - ...Managing assigned accounts, the full-time Client Success Manager will build relationships with new customers, develop strategies to achieve their objectives, and ensure successful integration of products while working remotely. Key responsibilities Handle assigned accounts...Full timeRemote work
Cengage
New York, NY2 days ago
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