Onsite Help Desk Technician — Remote Client Support
The Dirks Group
Brooklyn, NY
- Remote job
The Dirks Group in Wausau, WI is hiring a Help Desk Technician to provide primarily remote support from our Wausau office with some onsite assistance. You will diagnose issues, handle tickets, and communicate solutions clearly to executives, business owners, and end users. Key duties include incident diagnosis, ticket documentation in PSA/RMM tools, and collaboration with teammates to prioritize and resolve problems quickly while maintaining high CSAT scores. #J-18808-Ljbffr The Dirks Group
Vacancy posted 1 day ago
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