Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking P&C Account Manager to join our growing team in Milwaukee, WI . The P&C Account Manager designs, markets, and implements the most complex insurance programs. Conducts strategic planning meetings with clients to discuss and recommend risk management programs. Coordinates services between the client and the insurance company and provides day-to-day consulting and client advice. Typically functions as the overall Engagement Leader or Executive responsible for the account or the main specialty broker in their specific coverage areas. Delegates to others and responsible for providing leadership and potentially management to ensure all tasks are performed in a satisfactory manner by all involved. How You Will Contribute: Develops knowledge of a client’s business and industry and their specific risk profile through their business model, asset portfolio, product and cash flow, loss history, etc. Identifies the client’s exposure to loss and the means to address them; predominately through insurance risk transfer. Identifies tolerance to risk retention and service needs and protocols. Collaborates in the development of a marketing plan to include creation of insurance specifications, time lines and complete market selections. Negotiates with underwriters on behalf of our clients to develop the best program. Creates insurance proposal to compare competitive insurance program options and recommend the best program for our clients. Links risk identification, risk funding and service techniques to develop alternative program design strategies. Monitors the risk transfer process: binder issuance, policy issuance reviews, service delivery, etc., for accuracy and timeliness. Accurately completes the Renewal Information Request. Develops and maintains relationships with underwriters and other service providers. Keeps abreast of changing market conditions and innovations. Develops and maintains client service plans, manages mid-term changes and assists in Stewardship reviews. Promptly and accurately responds to client requests. If responsibilities are delegated, follows through to ensure client received timely response. Provides leadership to others on team and at company. Typically responsible for managing the work of others on the account. Provide performance related feedback to others and assist them with their professional development. Participates in identifying new business opportunities. Licenses & Certifications: 5 or more years of experience in the industry and licensed as a Producer of Property and Casualty in applicable state. Insurance designation preferred. Skills & Experience to be Successful: Able to demonstrate an expert level of knowledge with all assigned products, insurance coverages, services, policies, pricing, placement of coverage, regulations and benefits of each as well as the B&B philosophy regarding these products and services. Expertise in the insurance industry with a demonstrated ability to explain our capabilities relative to our competitors. Strong oral and written communication skills including the ability to connect with an audience and speak persuasively and succinctly. Demonstrates good listening skills to enhance understanding and probes effectively. Strong attention to detail. Strong time management skills and the ability to evaluate and prioritize multiple projects/tasks to maximize the number of internal and external clients that can be assisted while maintaining a high level of customer service. Demonstrates a sense of urgency. Works in a collaborative, team-oriented manner, fostering empowerment and ownership for service quality. Develops and maintains a working knowledge of B&B systems. Understands client profitability through an understanding of income, expenses and time utilized related to specific client needs. Good keyboard and PC skills using word processing and spreadsheet software, familiarity with various software applications and the ability to learn new software systems. Ability to work in a team environment that is constantly changing. College degree preferred. Participates in continuing education in order to maintain the appropriate level of credentials. This position may require routine or periodic travel which may require the team members to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. #J-18808-Ljbffr