Desktop Support Technician
Matrix
Job Description We are searching for Desktop Support Technicians to support our client, a major hospital system in Middletown NY. You will help install, upgrade, and troubleshoot all hardware and software for the installed client base. To succeed in this position, you will possess excellent problem-solving skills and the ability to communicate clearly and precisely with the end user. Successful candidates will be familiar with remote troubleshooting techniques and the tools required for successful troubleshooting. Possess the ability to multitask and function in several technical support roles. Some travel may be required. This position reports to the Desktop IT Manager. Responsibilities Provide on-site and remote technical support to users. Fully document support tickets on reported issues Remotely assist customers through installation of applications and computer peripherals. Guide users with simple, step-by-step instructions Conduct remote troubleshooting when required Test alternative pathways to resolve an issue Customize desktop applications to meet user needs Escalate issues as appropriate Follow up with clients to ensure continued system functionality Report and document customer feedback and potential product requests Create technical documentation and manuals Qualifications An ability to work independently and in a team setting with others professionally and respectfully An ability to adjust to changing situations to meet Urgent and critical issues Hands-on experience in Operating Systems and Office Suite, including MS Teams Working knowledge of office automation products and computer peripherals, including but not limited to printers and scanners. Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear and concise instructions Excellent problem-solving and multitasking skills Service Now experience (preferred) Requirements Desktop support two years+ (preferred) Strong, systematic, and professional problem-solving skills Proficiency with Windows OS, Active Directory administration, and PC troubleshooting Deliver high-quality customer service and technical support Customer-oriented attitude #J-18808-Ljbffr Matrix
$22.5 - $30 per hour
...Desktop Support Technician – New York, NY (Onsite) Salary: $22.50 - $30.00 per hour This role involves opening, updating, and closing support tickets in ServiceNow for a client’s technology team. Responsibilities include troubleshooting workstation issues, installing...SuggestedHourly payMinimum wageWork at officeLocal areaCreative Solutions Services, LLC
New York, NY3 days ago- ...This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees. Responsibilities SUMMARY... ...of password resets, e-mail, directories, standard MS Windows desktop applications, smartphones and network connectivity. Provides personal...SuggestedContract workFor contractorsWork at officeRemote workFlexible hoursShift work
Empower AI
New York, NY4 days ago - ...Job Description – EUC L1 / Desktop Support / Hardware Technician Provide Level 1 end-user support for desktops, laptops, printers, and peripherals Install, configure, and troubleshoot hardware, operating systems, and standard applications Support Windows/macOS environments...SuggestedRemote work
SharpBrains
New York, NY2 days ago $22.5 - $30 per hour
...more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance... .... Our client has a brand new opportunity for a qualified Desktop Support Technician to join their team onsite in New York, NY. The technician...SuggestedHourly payMinimum wageWork at officeLocal area$30 - $40 per hour
Desktop Support Technician Summary We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment. The ideal candidate is personable, proactive, and confident...SuggestedHourly payContract workWork at officeRemote work$45k - $60k
Help desk, remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink We are a NYC‑based... ...across the NY/NJ metro since 2009. We hire engineers and technicians who care about the work, communicate clearly, and treat...Work at officeRemote workFlexible hours- ...Overview We are currently seeking a full timeLevel I/IIDesktop Support Engineerwith 2-3 yearsof extensive hands-on experience with the... ...& Experience Knowledge ofMAC and Windowsoperating systems and desktop applications Experience with installing, configuring, and administering...Night shift
Lincoln Computer Services
New York, NY23 hours ago - Job Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with PC, Mac and printer break/fix. Responsibilities Provide phone support and on-site remediation for workstation issues Troubleshooting...Full timeNight shift
$26 - $28 per hour
...Responsibilities Provide in‑person, phone, remote, and email support to users of supported departments. Keep the ticketing system up... ...devices. Performs set‑up, installation, and configuration of desktop hardware and software in compliance with internal controls, policies...Hourly payLocal areaRemote workShift workNight shift- ...We are in search of a highly motivated candidate to join our talented Team. Job Title Desktop Support Engineer Location(s) New York, NY Job Summary Seeking an experienced A/V Technician to provide high-quality audio-visual support for corporate events, executive meetings...Live in
Ampcus
New York, NY4 days ago $58.1k
...Company enGen Job Description Job Summary: The Pathology Systems Administrator is responsible for the day‑to‑day administration, support, and lifecycle management of enterprise pathology and laboratory information systems that support diagnostic workflows across the organization...For contractorsWork at officeLocal areaRemote workHighmark Health
New York, NY23 hours ago- ...is currently seeking a Computer Repair Technician. If you like working in a fast-paced environment... ...onsite hardware and networking support. In this role, you’ll perform installs,... ...including hardware and networking support for desktops, laptops, and servers Maintaining a high...Part timeShift work
Riverside Technologies
New York, NY6 days ago $33.55 - $55.96 per hour
## Desktop Support Engineer IApplylocations: New York - 300 Vesey Streettime type: Full timeposted on: Posted Todayjob requisition id: 34456The **Desktop Engineer I** provides essential technical support for employee workstations and hardware. You will handle day-to-day...Full timeWork at officeRemote workWorldwideRelocation- ...Infrastructure & Proxy Management: Direct experience implementing and troubleshooting proxy rotation (residential/datacenter) to support high-volume data scraping and nationwide API aggregation. Modern Full-Stack Expertise: Proficiency in the Vite + React + Tailwind...Part timeRemote workFlexible hours
- ...advancement. We are seeking a Computer Repair Technician to join our team! You will resolve... ...software Replace hardware components in desktops and laptops. Set up new routers and network... ...payments. Provide telephone and remote support to users. Assist senior tech staff with...Work at officeRemote work
Piccone IT Consulting
New York, NY4 days ago - Overview Desk Side Support encompasses physical assistance required at the end user’s desk to resolve IT-related issues, with duties... ...provisioning, and user-focused technical solutions. Break Fix: IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty...Full time
$33.55 - $55.96 per hour
What You’ll Get Supportive environment fostering career progression, continuous learning, and an inclusive culture. Broad exposure to CME’s diverse products, asset classes, and cross‑functional teams. A competitive salary and comprehensive benefits package. What You’ll...Hourly payFull timeWork at officeRemote workRelocation$85k - $120k
...role. **Looking for local candidates** Want to work in technology in the financial industry? We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk...Full timeLocal areaWorldwideVisa sponsorshipWork visamThree
New York, NY4 hours ago$22 - $25 per hour
...Description Description Job Description Operating Room Desktop Support Tech • Computer imaging and upgrade. • PC’s and Printer deployment... ...,Deployment Additional Skills & Qualifications This technician will be responsible for supporting users in a fast paced...Contract workTemporary workWork at office$22 - $25 per hour
...Job Description Job Description Job Title: Operating Room Desktop Support Technician Job Description This role provides hands-on desktop and end user support within a fast-paced hospital operating room environment. You will image and deploy devices, install and...Ongoing contractPermanent employmentContract workTemporary workWork at officeLocal area$49.34k
...Our Computer Technician training program is online by design so you can study at your own pace, wherever and whenever works for you. 4... ...tech professionals will be needed to program, troubleshoot, and support it all. Learn at your own pace. With 4 months of program...Start working todayRemote workFlexible hoursOctech Corporation
New York, NY3 days ago- ...Recruiting We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand... ...we place. Our client, an investment firm, is seeking a Desktop Engineer to join their team in New York, NY! Key Responsibilities...Work at office
Eleven Recruiting
New York, NY2 days ago $65k - $70k
...EUC/Desktop Engineer The Deskside Technician provides on site (and limited remote) technical support to end users, ensuring timely resolution of hardware, software, and connectivity issues. The role focuses on incident resolution, service requests, device lifecycle...Work at officeRemote workTata Consultancy Services
New York, NY1 day ago- ...SCOPE OF SERVICES o Provide telephone and email technical support on hardware, software, facilities, network, and telephony... ...of services provided; administer, diagnose, and resolve basic desktop related issues; troubleshoot network connectivity issues....Work at officeRemote work
3B Staffing LLC
New York, NY2 days ago $100k - $118k
...computers/systems issues, building and supporting VDI machines, and maintenance support. Responsible... ...to day operations on the service desk, desktop and engineering support including... ...00.00 2 months ago Help Desk IT Support Technician or Engineer New York, NY $70,000.00-$80,...Full timeWork at officeBBVA
New York, NY1 day ago$100k - $200k
...They are looking for a sharp, resourceful, and proactive Senior Desktop Engineer to join our growing technical operations team. Key... ...Responsibilities Provide timely desktop, application, and infrastructure support to traders, developers, and business staff. Diagnose and...Full timeRadley James
New York, NY2 days ago- A leading IT support company is seeking a qualified Desktop Engineer for their 3rd shift team. This role involves troubleshooting computer issues and providing support to customers via phone, email, and remote tools. The position requires at least 7 months of experience...Remote workNight shift
STI
New York, NY1 day ago $125 per hour
...technical expertise with the ability to connect with adolescents, translate complex concepts into accessible lessons, and create a supportive, inclusive learning environment. Pay & Commitment: ~$125 per hour ~3-hour shifts, 2 days per week ~...Hourly paySummer workShift workAfternoon shift2 days per week3 days per weekPolice Athletic League
New York, NY4 days ago$19 per hour
...Now hiring: Computer Technician Location: Brooklyn, NY Pay Rate: $19.00 per hour Shift: 7:30 AM-4 PM | Schedule: Monday-Friday Put in the Work, Reap the Rewards: Computer Technicians Wanted. Want a Computer Technician job where you're treated like part of the team, not...Hourly payWeekly payFor contractorsLocal areaImmediate startMonday to FridayShift workStaffmark Group
New York, NY1 day ago$89.3k - $157.55k
...translate requirements into robust architectures, design elegant solutions, write high‑quality code, build comprehensive unit tests, and support seamless integration and long‑term sustainment. If you’re passionate about developing reliable, high‑impact software in a...Full timeTemporary workWork experience placementWork at officeRemote workWorldwideRelocationFlexible hoursShift work3 days per weekLockheed Martin - US
New York, NY23 days ago
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