Business Analyst II

At ICW Group, we are hiring team members ready to use their skills and curiosity to help transform the insurance carrier space. Purpose of the Job The purpose of this job is to facilitate business and IT implementation of technology solutions in a cost‑effective way, communicating requirements to stakeholders, facilitators and partners. The position liaises with both Business and IT stakeholders to enable business in achieving its goals. Essential Duties and Responsibilities Partner with business leaders to align IT initiatives with business strategy. Act as an intermediary between the business community and the technical community. Elicit, analyze, and document detailed business requirements, understand business processes and relevant technology for business initiatives. Educate the IT organization on the direction of the business. Negotiate agreements and commitments by facilitating communication between business units and IT from initial requirements to final implementation. Coordinate and organize input from various stakeholders, negotiate priorities, resolve conflicts, and build consensus. Possess expertise in the supported business unit(s) and an understanding of the IT organization’s systems and capabilities. Apply insurance and information system knowledge to assist business in improving workflow and cost‑effective utilization of insurance systems. Assist with test planning, test configuration changes and RICEFs. Work with business Product Owners to create and maintain an operating plan. Conduct user acceptance testing and may conduct functional unit testing and integration testing. Facilitate communication between IT and business stakeholders/Product Owners to ensure projects are delivered on time and within budget. Formulate and define system scope and objectives through research and fact‑finding combined with an understanding of applicable business systems and industry requirements. Implement new systems/solutions, enhancements, and maintenance of installed systems. Document user manuals to describe application installation and operating procedures. Participate in and contribute to design sessions in prototyping new or existing systems. Work to continually enhance business processes, operations, and information flow. Supervisory Responsibilities This role does not have supervisory responsibilities. Education and Skills Bachelor’s degree from a four‑year college or university preferred with a major or emphasis in Computer Science, Information Technology, or related field. Minimum 2 years of relevant technical or business work experience, or an equivalent combination of education and experience, is required. Minimum 2 years of related experience in business analysis is required. Certificates, Licenses, Registrations Certified Business Analysis Professional (CBAP), Information Technology Infrastructure Library (ITIL), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) certifications and domain expertise preferred. Insurance certifications Chartered Property Casualty Underwriter (CPCU) and/or Associate in Risk Management (ARM) preferred. Knowledge and Skills Knowledge of insurance preferred. Strong analytical skills, ability to create compelling business cases; ability to provide input for cost/effort estimates and financial analysis. Team‑oriented focus; ability to conduct effective meetings with business and project teams; ability to create and interpret user needs into specifications, user stories, flowcharts, UML diagrams, etc. Highly competent in reading, analyzing, and interpreting technical industry‑related journals and DOI filings. Strong understanding of basic system engineering, object‑oriented design, information risk and security guidelines, and architecture standards. Knowledge of Modeling Techniques: Object Orientation analysis, UML (e.g., Use Cases, Activity Diagrams). Good understanding of data management and database concepts. In-depth understanding of the various software development lifecycles (e.g., Scrum, Waterfall and/or Hybrid) and demonstrated experience in writing software requirements and test specifications. Intermediate knowledge of SQL and intermediate working knowledge of Excel (e.g., data cleaning, manipulation, and reporting). Working knowledge of API standards for communicating and integration between applications. Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will sit, stand, walk, and bend during working hours. Requires manual and finger dexterity and eye‑hand coordination. May be required to lift light objects. Requires normal or corrected vision and hearing corrected to a normal range. Work Environment This position operates in an office environment and requires the frequent use of computer, telephone, copier and other standard office equipment. Non‑Sponsorship We are currently not offering employment sponsorship for this opportunity. Compensation The current range for this position is $83,017.13 - $140,002.70. This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. Benefits Challenging work and the ability to make a difference You will have a voice and feel a sense of belonging Competitive benefits package, with generous medical, dental, and vision plans as well as 401(k) retirement plans and company match Bonus potential for all positions Paid Time Off Paid holidays throughout the calendar year Support for continuous learning (100% support) ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. About the Company At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands‑on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today. Job Category IT Job Type Full time Req ID

JR101481