Unarmed Field Supervisor

Unarmed Field Supervisor
Company
Southfield, MI
Location
Southfield, MI 48075, Michigan, United States
Job Type
Full‑time
Category
Security
Salary & Benefits

• Hourly Rate: $18.75 (USD) 
• Opportunities for professional development and advancement
• On‑the‑job training in security procedures and technology
• Company‑provided uniform, security equipment and reporting tools

• Supervise and evaluate on‑site security officers, ensuring compliance with company policies and client expectations.
• Conduct regular equipment inspections and maintain accurate records of security assets.
• Manage and respond to incidents, preparing detailed reports and coordinating follow‑up actions.
• Handle client complaints and inquiries professionally, delivering prompt resolutions.
• Assist investigations by gathering evidence, interviewing witnesses, and documenting findings.
• Communicate security policies clearly to staff and clients, reinforcing procedural adherence.
• Maintain a visible on‑site presence to deter threats and promote a secure environment.
• Collaborate with team members to ensure effective schedule coverage and flexibility.
• Represent the company professionally during client interactions and public engagements.
• Utilize computer systems for reporting, scheduling, and record‑keeping with strong computer literacy.

• Exactly 2 years of experience in security management, supervision, or a closely related field.
• Proven ability to lead and work independently.
• Excellent verbal and written communication skills.
• Strong customer service and complaint handling capabilities.
• Proficiency with standard office software and security reporting tools.
• Ability to conduct thorough equipment inspections and incident investigations.
• Flexibility to adapt schedules as required by client needs.

• Account Supervision
• Complaint Handling
• Computer Literacy
• Customer Service
• Equipment Inspection
• Incident Management
• Independent Work
• Investigation Assistance
• Leadership
• Onsite Presence
• Policy Communication
• Professional Representation
• Schedule Flexibility
• Security Management
• Security Officer Evaluation
• Team Collaboration
• Verbal Communication
• Written Communication

Education
High school diploma / GED
Application Instructions
Submit a resume detailing relevant experience and skills. Applications will be reviewed on a rolling basis until the position is filled.