Administrative Assistant

Administrative Assistant

HELP USA is seeking an Administrative Assistant to provide support services for the Director of Health and Wellness Services and the social services staff at one of our shelter locations. This role is critical for ensuring that all information regarding our clients is accurately collected, maintained, and reported.

Your responsibilities will include:

• Communicating regularly with the NYC Department of Homeless Services (Suffolk County DSS) regarding client arrivals, discharges, transfers, ineligibilities, etc., and reviewing and entering client information into the DSS SOAR system on a timely basis, ensuring completeness and accuracy.
• Provide support for clients with navigating various systems related to health services, including medical transportation, medical benefits, specialist appointments, obtaining medication and other related tasks.
• Maintains schedule and paperwork for state required Health Screens, obtains immunization records and maintains updated information for case files.
• Preparing reports, presentations, and correspondence as needed using Microsoft Office applications.
• Collecting information for and assisting in the execution of special and on-going projects.
• Maintaining files in an organized, easy-to-follow manner.

You're a great fit for this role if you have:

• High School Diploma or equivalent required; Associate's Degree preferred.
• Minimum two years of administrative experience and demonstrated ability with administrative skills.
• Computer literacy, particularly with Microsoft Office applications, and including typing speed of 55+ words per minute.
• Strong organizational, interpersonal, and communication skills.
• Ability to handle a large volume of work with shifting priorities.
• Bilingual (English/Spanish) a plus.

Compensation

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.
• And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.