Administrative Secretary Receptionist

Job Summary: This role provides essential office support by implementing and maintaining administrative systems, procedures, and policies while overseeing various administrative projects. The position ensures smooth front office operations and manages supply procurement. It serves the needs of associates, physicians, and patients with professionalism and efficiency.

Essential Responsibilities: Perform all typing and copying tasks for the department, including creating forms, maintaining menu systems, and preparing reports, minutes, and communications for physicians and hospital staff. Complete all word processing and correspondence promptly and accurately. Ensure requested correspondence is completed by the scheduled deadlines unless otherwise directed by the Office Manager. Manage phone duties by answering calls, retrieving voicemails, and initiating contact or paging for physicians and departmental associates as needed. Provide coverage for front office phones during absences. Maintain accurate correspondence and message records related to these responsibilities. Handle filing and copying of all patient and non-patient related documents and correspondence. Offer constructive feedback to improve front office efficiency and effectiveness.

Education: High school diploma or equivalent required. Previous coursework or experience in administrative and receptionist duties is preferred, including typing, computer skills related to word processing and spreadsheets, and strong communication abilities.

Work Shift: First shift, full-time, 40 hours per week.

This position is located in a regional healthcare setting within the Midwest United States.