Sr. Director of Process Optimization

Role Description

As Revecore’s Sr. Director of Process Optimization, you will:

• Lead organization-wide initiatives to standardize and centralize operational processes.
• Partner closely with cross-functional stakeholders to assess current-state workflows, develop scalable process frameworks, and drive sustainable adoption through structured change management practices.

The Role:

• Lead end-to-end process improvement initiatives, encompassing current-state analysis, solution design, implementation planning, and post-deployment evaluation.
• Develop, maintain, and govern a centralized repository of process documentation, including standard operating procedures, playbooks, and workflow diagrams.
• Manage cross-functional project plans, stakeholder engagement, and milestone tracking to ensure timely and high-quality delivery of improvement initiatives.
• Design and execute change management strategies, including stakeholder communication plans, training curricula, and adoption monitoring frameworks.
• Conduct structured process assessments to identify inefficiencies, control gaps, and opportunities for standardization across business units.
• Establish and report on key performance indicators to measure process health, initiative progress, and the sustained impact of improvement efforts.
• Facilitate working sessions and workshops with stakeholders at all organizational levels to drive alignment and inform process design decisions.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field; or equivalent professional experience.
• Minimum of 5 years of dedicated experience in change management or business process improvement, or directly related cross-functional discipline.
• Demonstrated ability to lead process change initiatives from inception through full organizational adoption.
• Prior experience establishing or scaling an operational process function within a growth-stage organization.
• Proficiency in process documentation methodologies and familiarity with tools such as Lucidchart, Visio, Confluence, Notion, or equivalent platforms.
• Excellent written and verbal communication skills, with the ability to convey complex operational concepts clearly to diverse audiences.
• Demonstrated capacity to influence stakeholders and build alignment across organizational levels without direct authority.

Requirements

• Lean, Six Sigma (Green Belt or higher), or equivalent process improvement certification.
• Project Management Professional (PMP) or comparable certification.
• Experience developing and delivering formal training programs or instructional content at an organizational level.

Benefits

• Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment.
• 12 paid holidays and flexible paid time off.
• 401(k) contributions.
• Employee Resource Groups that build community.
• Career growth opportunities.
• An excellent work/life balance.

Work at Home Requirements

• A quiet, distraction-free environment to work from in your home.
• A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.
• The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.