Collections Specialist

Collections Specialist We are partnering with a growing organization in Pasadena, TX to add a Collections Specialist to their team. This is a great opportunity for someone who thrives in a high-volume environment and is looking for long-term stability with a collaborative team. Why this Opportunity: Join a well-established, growing organization with a strong presence in the Houston market Be part of a stable and expanding company with a nationwide footprint Key Responsibilities of the Collections Specialist: Manage high-volume B2B collections through phone calls and email outreach Follow up on past due accounts and aging balances across a large customer base (~8,000 accounts) Handle a high volume of daily inbound and outbound calls, emails, and customer inquiries Document collection activity and maintain detailed account notes Investigate account discrepancies and work toward timely resolution Upload invoices into customer portals as needed Release order holds and credit holds based on account status Qualifications of the Collections Specialist Strong experience in high-volume B2B collections Proven ability to manage a large and complex accounts portfolio Excellent communication and negotiation skills Advanced Excel skills, including pivot tables Ability to work both independently and as part of a team If you have strong collections experience and are comfortable managing a high-volume portfolio, we’d love to connect with you. #J-18808-Ljbffr