Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Head of Customer Experience & Growth

Sauce, Inc.

Sauce, Inc. is seeking a seasoned Director of Customer Experience to own the full client journey—from onboarding through support and retention—working with Product and Sales to shape what we build and how we sell it. Based in NYC, this role reports to the CEO and requires 3+ days per week in person. You will unify CS and Support into a single CX function, build regional teams, and establish a health-score driven retention engine. #J-18808-Ljbffr Sauce, Inc.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Head of Customer Experience & Growth in New York, NY vacancy
  • NORY, based in New York, is looking for a Customer Experience & Community Director. This role involves building long-term relationships with families and leading a support team to enhance program quality through data-driven insights. The ideal candidate will have over 5... 
    Suggested

    NORY

    New York, NY
    3 days ago
  •  ..., come join the team! What’s the role? Lead the end-to-end customer experience strategy across all customer touchpoints, ensuring customer...  ...insights, journey optimization, and satisfaction drive business growth, strengthen customer loyalty, and create a differentiated... 
    Suggested
    Local area

    Socket.dev

    New York, NY
    3 days ago
  • United States Digital Space LLC is seeking a Senior Customer Success Manager to own strategic accounts, drive adoption, and lead the build...  ...value. This is a hands-on, leadership role with strong growth opportunities. #J-18808-Ljbffr United States Digital Space LLC
    Suggested

    United States Digital Space LLC

    New York, NY
    2 days ago
  • A growing tech company in the United States seeks a Customer Success Manager to oversee Tier 1 accounts and drive growth through upselling. This remote role is ideal for someone with 5+ years of experience in a high-growth SaaS environment, strong communication skills,... 
    Suggested
    Remote job

    Harrington Starr

    New York, NY
    5 days ago
  • Radicle Health is actively seeking a Customer Success Manager to lead key accounts, drive product adoption, and identify growth opportunities within mid‑market and enterprise...  ...segments. You will collaborate with the Customer Experience team to deliver exceptional service, hit... 
    Suggested
    Remote job

    Radicle Health

    New York, NY
    2 days ago
  • Lyra is seeking a seasoned Customer Success Manager I to own and nurture relationships with SMB employer customers (500-1,500 lives). You...  .... The role emphasizes organization, autonomy, and a growth mindset, with travel up to 10% and potential discretionary bonuses... 

    United States Digital Space LLC

    New York, NY
    2 days ago
  • A significant SaaS provider in the U.S. seeks a Customer Success Manager to enhance clients' use of its revenue management...  ...adoption, and contribute significantly to revenue growth. Ideal candidates have extensive experience in customer success or account management,... 
    Flexible hours

    ApartmentIQ

    New York, NY
    5 days ago
  • Atominvest is seeking a Customer Success Manager to own end-to-end delivery of the platform for new and existing clients. You will be the...  ...implementations while driving adoption and long-term account growth. This role sits at the heart of our commercial organisation, collaborating... 
    Remote job

    Atominvest

    New York, NY
    4 days ago
  •  ...seeking a Client Success Manager to enhance customer relationships and drive platform...  ...leveraging strong communication and B2B SaaS experience. Ideal candidates have over 3 years in a...  ...success. Enjoy flexible benefits and growth opportunities within a dynamic startup environment... 
    Remote job
    Flexible hours

    Steer

    New York, NY
    5 days ago
  • Haut.AI is seeking a Head of Customer Success to design, lead, and scale a CS function. You will own relationships with our most strategic...  ...collaborate with Product and Sales to maximize customer value and revenue growth. #J-18808-Ljbffr United States Digital Space LLC
    Remote job

    United States Digital Space LLC

    New York, NY
    5 days ago
  •  ...organization, is seeking a Client Relations Manager to lead a team of Client Success Consultants and drive client retention and revenue growth. This role emphasizes setting clear expectations, coaching staff, and using data to improve outcomes across the client lifecycle.... 
    Remote job
    Flexible hours

    Launch Tennessee

    New York, NY
    3 days ago
  • United States Digital Space LLC is seeking a Director of Customer Success to lead a team of Customer Success Managers and Account Coordinators...  .... You will build lasting relationships, drive retention and growth, and mentor managers to deliver exceptional service, with... 

    United States Digital Space LLC

    New York, NY
    2 days ago
  •  ...explore new frontiers, create unforgettable experiences, and build a legacy that inspires future...  .... You'll be the chief architect of our customer support and platform integrity...  ...support function and a safety/fraud function Growth Focused: You've scaled customer support... 
    Relocation package
    Flexible hours

    Mrbeastyoutube

    New York, NY
    5 days ago
  • Onapsis Europe GmbH is seeking a Customer Success Manager (m/f/d) to drive onboarding, monitor health, ensure renewals, and partner with sales to achieve revenue growth across a diverse European client base. You will manage a standard book of business, map customer needs... 
    Remote job

    NightDragon Acquisition Corp.

    New York, NY
    3 days ago
  • OpusClip, a leading AI video platform, is hiring a commercially minded Customer Success Manager to own outcomes, relationships, renewals, and organic growth across a portfolio that includes media and tech leaders. You will onboard customers, advise senior stakeholders,... 

    OpusClip

    New York, NY
    5 days ago
  • Glasswing Ventures is seeking a Head of Customer Success to guide the customer lifecycle, focusing on onboarding,...  ...Operations to ensure customer satisfaction and growth. The ideal candidate has extensive SaaS experience, a strong background in account management, and... 
    Remote job

    Glasswing Ventures

    New York, NY
    6 days ago
  • $80k - $110k

     ...Client Services Manager - Growth New York, New York, United States Tatari is on a mission to revolutionize TV advertising. We...  ...analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward,... 
    Work at office
    Work from home
    2 days per week

    Tatari

    New York, NY
    6 days ago
  •  ...client relationships within the eClinical space. You will drive revenue growth, ensure client satisfaction, and contribute to strategic planning while leveraging your sales and account management experience. The role requires deep knowledge of clinical research, proven... 
    Remote job

    Advarra

    New York, NY
    4 days ago
  •  ...Executive, responsible for managing client relationships and driving growth. The role involves collaborating closely with various teams to...  ...engagement. The ideal candidate has 10-15 years of sales experience, especially in the managed-services sector, and a proven ability... 
    Remote job
    Work from home
    Flexible hours

    Ensono

    New York, NY
    5 days ago
  •  ...coordinate a cross-functional client team across the Prospective Payment PPM and CV products. The role focuses on client satisfaction, growth, and revenue retention by understanding client needs and driving solutions. The CSM will monitor performance, triage issues, and... 
    Remote job

    Cotiviti

    New York, NY
    2 days ago
  • $125k - $150k

    Yoodli AI Roleplays is seeking a Growth Customer Success Manager to enhance customer experiences and drive satisfaction across various stages of the customer journey. This role involves managing enterprise client accounts and collaborating with cross-functional teams to... 
    Remote job

    Yoodli AI Roleplays

    New York, NY
    4 days ago
  • Lightning AI is seeking a Customer Success Director to build and lead a customer success motion that accelerates adoption, expands with...  ...manage a team of CS managers and/or technical account managers supporting strategic and growth customers, #J-18808-Ljbffr Neura Market

    Neura Market

    New York, NY
    6 days ago
  •  ...vertical, based in New York City. You will collaborate with Client Partners to drive campaign launches, optimizations, and revenue growth for agencies and Fortune 500 advertisers. Responsibilities include managing client relationships, shaping product feedback, and cross... 

    Socket.dev

    New York, NY
    3 days ago
  •  ...technology firm in New York is seeking a Talent Acquisition Leader to drive revenue growth and build strong customer relationships. The ideal candidate has over 5 years of experience in enterprise technology sales, particularly in the BFSI sector. Key responsibilities... 

    Intuitive.Cloud

    New York, NY
    4 days ago
  •  ...dynamic team. This role offers the chance to engage in client pitches and contract negotiations, providing a pathway for professional growth within a global media agency. The successful candidate will work closely with senior account and project managers, ensuring... 
    Contract work

    Atlantic Group

    New York, NY
    4 days ago
  •  ...seeking a Talent Acquisition Leader focused on driving revenue growth in the BFSI sector. This mid-senior level position requires 5+...  ...-functional teams to deliver tailored solutions while ensuring customer success. The ideal candidate embodies core values of grit, integrity... 

    Intuitive.ai

    New York, NY
    3 days ago
  • A technology services company is seeking a Customer Growth Executive to build and manage client relationships. The role involves account growth, client retention, and collaboration with cross-functional teams. The ideal candidate has a proven track record in managing enterprise... 
    Full time

    GBG Plc

    New York, NY
    2 days ago
  • LVMH Group is seeking a CRM & Clienteling Director for the Americas to drive growth in client engagement. The ideal candidate will have over 10 years of experience in CRM and clienteling, particularly in the luxury sector. The role includes leading regional strategies,... 

    LVMH Group

    New York, NY
    5 days ago
  •  ...Holdings B.V is seeking a Senior Client Partner in New York to drive growth and deliver transformative outcomes for top-tier Financial...  ...oversight. The ideal candidate will have over 12 years of experience in consulting or Financial Services leadership, with a strong ability... 

    Publicis Groupe Holdings B.V

    New York, NY
    2 days ago
  • T-Mobile is seeking a Customer Experience Lead to measure and analyze customer experiences to guide organizational strategies. This role involves designing comprehensive measurement frameworks, mentoring teams, and collaborating with cross-functional partners to enhance... 

    T-Mobile

    New York, NY
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Head of Customer Experience & Growth. Be the first to apply!