Field Sales Account Executive
Hellmann Worldwide Logistics
Field Sales Executive
The Field Sales Executive is responsible for winning new accounts within the assigned branch(es) territory. The position is also responsible for maximizing sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.
Essential Duties and Responsibilities:
- Act as the single point of contact for Hellmann solutions and service sales across all Product areas, especially Air Freight and Ocean Freight, within the assigned territory and customer base.
- Aggressively obtain new local customers through sales "hunting" activity, developing relationships, and correctly assessing the prospective account in order to secure business.
- Build customer portfolio in alignment with the needs and capabilities of the local branch Product and Operations Leaders.
- Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily (required).
- Conduct mutually agreed Quarterly Business Reviews with the customer and maintain close/ongoing communication with customer and Hellmann Operations to assure expectations are satisfied.
- Report to management regularly on market development and customer trends and activities.
- Additional duties as assigned.
Qualification Requirements:
- Bachelor's Degree in business or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement.
- Requires a minimum of 4-5 years field sales in freight forwarding or two years of operational experience.
- Experience with logistics processes, systems and solutions.
- Knowledge of CRM systems a plus, basic PC knowledge along with Microsoft Office applications experience is a minimum.
- Strong written and oral professional communication skills.
- Customer relations experience required.
- Keen attention to detail and strong organizational skills a must.
- Must be an ambitious self-starter who can be flexible in the face of ambiguity.
- Good problem solving and negotiation skills are critical.
- Ability to travel in-territory 50% or more and valid driver's license required.
Knowledge, Skills & Attributes:
- Ability to work independently with minimal supervision.
- Resourceful, collaborative attitude and a willingness to learn and try new things.
- Ability to adapt and be flexible to a changing customer and business environment and remain professional in communication and demeanor when situations becoming challenging or tense.
- Possess excellent verbal and written communication skills as well as customer service acumen.
- Enjoy helping others, act as part of a team, and solve problems/provide solutions.
- Possess an acute attention to detail and developed organization skills.
- Possess strong time management and prioritization.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet – proficiency with Excel required.
Physical Demands:
- Frequently required to stand, and walk.
- Regularly required to sit for extended periods.
- Regularly uses arms to reach, hands and fingers for computer and phone use.
- Speaking clearly and listening for heavy phone contact.
- Requires close-up and computer screen distance vision ability.
Work Environment:
- The work environment characteristics are similar of those of an office setting with various office equipment.
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
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