Employee Benefits Account Coordinator

ABOUT HUB INTERNATIONAL: HUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Paid Parental Leave Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off Great work/life balance, because that’s important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential - HUB is constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID cards, census data, carrier relations, and claims support. This position is ideal for detail-oriented individuals with strong organizational skills and a commitment to delivering exceptional service. Duties and Responsibilities: Census Data Administration: Assist in the collection, organization, and maintenance of client census data. Work closely with Account Managers to ensure accuracy and completeness in census data reporting. Carrier Relations Support: Facilitate communication between clients and insurance carriers. Assist in resolving administrative issues, inquiries, and coordination with carriers. Claims Support: Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation. Collaborate with carriers to address inquiries and facilitate timely claims resolution. Client Interaction: Serve as a responsive point of contact for clients on administrative matters. Coordinate with Account Managers to address client needs and concerns. Documentation and Record Keeping: Maintain organized and accurate records of ID cards, census data, carrier communications and claims-related documentation. Team Collaboration: Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow. Assist in team initiatives and projects as needed. Qualifications: Proven administrative/customer service experience, preferably in the employee benefits insurance industry. High school diploma or equivalent Strong organizational and multitasking skills. Detail-oriented with a focus on accuracy in administrative tasks. Excellent communication and interpersonal skills. Proficiency in MS Excel, Word, and Outlook. Ability to work collaboratively in a team-oriented environment. Life & Health Insurance License required or willingness to obtain. Department / Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team View email address on click.appcast.io. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com. #J-18808-Ljbffr