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Head of Crypto Support & AI Automation

Fun Inc

Fun.xyz in New York is seeking a Customer Support Lead to build and manage its end-user support function. This critical role directly impacts client trust and retention, requiring oversight of user-facing support from ticket resolution to compliance operations. The ideal candidate will have 7+ years in customer support, ideally with experience in crypto payments, and a proven track record of building support infrastructure. The position is based primarily in Midtown, NYC, fostering close collaboration. #J-18808-Ljbffr

Vacancy posted 2 days ago
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