Head of Crypto Support & AI Automation
Fun Inc
Fun.xyz in New York is seeking a Customer Support Lead to build and manage its end-user support function. This critical role directly impacts client trust and retention, requiring oversight of user-facing support from ticket resolution to compliance operations. The ideal candidate will have 7+ years in customer support, ideally with experience in crypto payments, and a proven track record of building support infrastructure. The position is based primarily in Midtown, NYC, fostering close collaboration. #J-18808-Ljbffr
- ...Voiceflow is seeking a Customer Support Lead in New York to build and run their end-user support... ...experience in customer support and crypto compliance operations. The successful candidate... ...compliance workflows, and leverage AI to enhance support capabilities. #J-18808-...Suggested
- ...EverCommerce is looking for a Senior Manager of Support to lead their Tier 1 Support organization in a dynamic healthcare technology environment. The role involves developing teams across various support channels and improving customer experiences, while focusing on accountability...SuggestedRemote work
- ...Bastion is seeking a Head of Customer Support to build and lead the customer support function. You will ensure fast and accurate support for our... ...support obligations, managing escalations, and integrating AI-powered tools to enhance efficiency. The ideal candidate will...SuggestedRemote work
$230k - $280k
Gigs, Inc. is seeking a Customer Support Lead in New York to help build a fast and scalable support experience. This role will involve leading... ...leadership, a customer-first mindset, and a desire to utilize AI in customer support processes. Gigs offers competitive...Suggested$200k - $240k
...strategic and operationally exceptional Head of Support to lead our global Support organization.... ..., and transformation of Support into an AI‑first, scalable, multi‑product function... ...across all products and regions, the AI and automation roadmap, the global hybrid and vendor...SuggestedFull timeRemote workWorldwideFlexible hours- ...Ambrook is seeking a Support Lead based in New York City to enhance the customer support experience and utilize customer insights to drive product improvements. You will lead a team focused on using AI tools for support and work directly with customers to foster financial...
- ...Dibbs is looking for a Head of Customer Support in New York City or remote in the US. This leader will build and manage customer support across... ...operational management with strategic oversight, focusing on AI-enhanced support solutions. The ideal candidate will have extensive...Remote work
- Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization... ...experience, strong leadership skills, and familiarity with AI-driven support models. Responsibilities include enhancing...Worldwide
$200k - $240k
...The ideal candidate doesn't just define what to build, they use AI to help build it. They combine product judgment with hands‑on building... ...becomes an extension of the client's brand. 2. Reimagining support as a differentiator, not a cost center. You will build and ship...- Applications Support Technology Lead Analyst Apply (opens in new window) Job Req Id: 26948... ...administration, Shell scripting (bash, ksh, sh) for automation and operational tasks. Automation &... ...and automated software delivery. AI Skills : Leverage Artificial Intelligence...Full time
$205k - $325k
...We are seeking an experienced and strategic leader to head our Licensing Support function within the Patents Department. This critical role leads a global team responsible for technical, analytical, and operational support across the company’s global patent licensing...Work at officeLocal area- ...As our Technical Support Manager, you will own the support function for our PLG user base end-to-end... ...are stepping into a functioning operation, Fin AI is already live and handling the majority of chat volume, core automations are in place, and the billing ops workflow is...Full time
- ...compliance and financial operations support under our customers’ licenses. Overview We're looking for a Head of Customer Support to build... ..., support strategy, and AI‑powered tooling. You'll define... ...from your knowledge base and automate Tier0/Tier1 triage over time Outcomes...Local areaRemote workFlexible hours
- ...each other to do better every day. We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and... ..., ensuring consistency and quality Implement tools, automation, and processes to improve efficiency, scalability, and self...
- ...with technology—enabling, improving and automating digital processes to make work work... ...software solutions harness the power of AI and shape the future of digitalization... ...an impact? We are seeking a Global Head of Customer Support to lead and scale a world-class, multi...Temporary workCasual workRemote workWorldwideFlexible hours
- ...About the job Head of Customer Support Hiring Company Overview We are an ambitious and fast-growing startup revolutionizing the MedTech... ..., enhance KPIs like response time and CSAT, and integrate AI tools to improve efficiency and customer interactions....
- ...A high growth technology company is seeking a Vice President of Customer Support. This remote role involves leading a world-class customer support team, implementing strategies for outstanding customer experiences, and collaborating closely with product teams. The ideal...Remote work
- ...TeamViewer GmbH is seeking a Global Head of Customer Support to lead and scale a world-class support organization across its SaaS portfolio... ...success in multi-tier organizations, and expertise in automation and AI-driven support models. The position is remote, with the...Remote work
- As Technical Project Manager, supporting the Global Head of Data Planforms and Artificial Intelligence (DP&A), you will participate in multi‑functional... ...Bachelor’s degree or advanced degree (e.g., MBA) AI skills (e.g. aptitude to be using LLm suite, ms copilot or latest...Flexible hours
- ...Hirebridge is seeking a VP Client Support to lead a growing team in delivering exceptional client service across various channels. The... ...analytics and problem resolution. Join a tech-forward environment where AI drives innovation and client outcomes. #J-18808-Ljbffr...
$200k - $250k
...Framework Ventures is looking for a Trade Support Team Lead to optimize trading operations, ensuring a seamless experience for traders. The ideal candidate will have over 7 years of experience in trade support or system infrastructure, with strong Linux, Bash, and Python...Flexible hours- ...we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count... ...with you.About the Role:CrowdStrike is seeking a Technical Support Manager to join our team in Brazil. The Manager of Technical Support...Work experience placementWork at officeLocal areaRemote workWorldwide
- ...Givebutter is seeking a Support Operations Specialist to manage and optimize their support tech stack, driving AI initiatives to enhance customer support. The role requires 2+ years of hands-on experience with support platforms, strong communication skills, and a problem...Remote workFlexible hours
- ...Empower AI is seeking a Virtual Service Desk Lead in the United States to manage the operations of the Virtual Service Desk team.... ...Level Agreement (SLA) requirements, and coordinating IT systems support. The ideal candidate should have 8-12 years of experience, a Bachelor...Remote work
$190k - $220k
...You will provide senior-level advisory support to litigators, case teams, and clients—helping... ..., mobile/cloud apps). Promote automation (Relativity scripts/APIs, PowerShell, Python... ...gains in speed/quality. Define and scale AI-assisted review (CAL/TAR), analytics-...Work at officeVisa sponsorshipWork visa$140k - $155k
...Director of Social Work & Family Support New York, NY General Overview The Director of Social Work & Family Support leads the vision, design, and execution of social-emotional wellness, clinical supports, and family engagement systems across Democracy Prep Public...InternshipLocal area$132.3k - $170k
...teammates, read on. Your Impact on our Mission As an AI Support Operations Manager, you'll play a meaningful role in evolving... ...is designed and scaled across chat, voice, and email, helping automate repetitive work so our teams can focus on complex, human-centered...Flexible hours$120k - $155k
...trade, trade, and post-trade experience. CAIS supports over 50,000 advisors who oversee more than $6 trillion in network assets. The AI-Forward IT Support Engineer is the visible... ...—generating and refining scripts, automating repetitive admin tasks, troubleshooting configurations...Work at office$80k - $120k
...Glide Digital Support Manager At Glide we're reimagining the banking experience for the modern world. Our embedded fintech platform... ...product feedback and client insights to internal teams Leverage AI tools to streamline and optimize day-to-day responsibilities...Work at officeRemote work3 days per week$69.66k
...Purdue University is hiring a Director for Veteran Student Support Services (VSSS) to oversee and manage program support for low-income veteran students. The role includes budget management, staff training, and ensuring compliance with U.S. Department of Education regulations...Full timeRemote work
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